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works great! but the prices to import are not normal
please remove the app.
I'm not sure I understand what you mean by the "prices to import are not normal". We offer pricing per import, there is no monthly charge and you only pay for the orders you need to import. We're very straightforward and upfront about the pricing, we also offer 50 free credits that you can use to test the app without having to spend any money. This way you can make sure the app is a good fit for you before making any commitment.
We are also very generous and allow you to delete any orders imported and we give the credits (1 credit is used per 1 order no matter how many line items) back. This allows you to test the app as much as you need and if you find any data issues, you can easily delete the order and re-import it with out any additional charges.
Our support team is happy to answer any questions about our pricing or app features. So, I'm confused around the comment "prices to import are not normal".
I also would like to point out that no purchase was made and no final imports were done.
I used this for importing crowdfunding campaign orders, and I must say... this was a LOT of work.... Creating the mapping should be more easier in my opinion. Was so daunting and required a lot of reading. Should be pre-selected automatically. Should be more intuitive and visually understandable. It took me more than 15 hours to set things up, did test-imports about 10 times, tweaked settings, and I still made mistake on the actual import! (Yes, my fault after all but I had to manually fix them until 4am) Not sure if I saved time or spend more time and money with this app.
And I feel test-imports should not cost the credits. IT'S A TEST! Until you feel confident the settings are right, you shouldn't feel stressed about losing the credits. I still have couple more rounds to import so I hope I won't screw up next time.
If you are using this app for one-time import, I am telling you now, it is gonna be a lot of work. If you are not a good reader....good luck.
Thank you for your feedback! We love hearing from merchants especially if they are pointing out ways for us to improve the app. I sent you an email so we can better understand the struggles you've had. I would also love hearing your suggestions on how we can make the mapping process easier!
I wanted to point out a few things. First, we have a support team that's here to help. We encourage merchants to reach out to our help staff who are here to help you with the mapping. You can reply to the email I sent if you still have further questions and we can help you make sure the mapping is configured correctly.
I also wanted to let you know that you don't have to pay for test credits. We give you 50 credits for free that can be used for testing. When you delete any imports, the credits get added back. This way you can test as much as you need before doing a full import. We have this documented in all of our materials but I'll look for more places to put this in the app so it's clear. Thank you for bringing this up!
Thanks again for the feedback and please feel free to reach out or reply to the email we sent as we're happy to help you further if you need it!
Ralph
Co-Founder and Developer