EZ PreOrder: Presale Manager
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
Recensies (79)
Verfijnen
-
Op beoordeling
The supporting team never answer to the email,
I have reinstalled the app and again it asked me to pay.
We replied to your support request email immediately. We also sent you a $10 app credit to offset the charge immediately as well. When you uninstall an app the subscription automatically cancels so when you reinstall you have to reselect a plan this is the case with all apps.
it doesn't work for my second item even i pay for the illimited plans !
Hello,
We have no history if you reaching out to us for support. This issue is a very easy fix we can do in a few minutes. Please reach out to support.
So far so good. Works pretty well, and help solving issue very fast.
This app has been great for allowing us to take pre orders on our made-to-order product. It was super simple to setup, and it is very easy to enable & disable the preorder option as we see fit.
I added my products and it didn't even show and i pay them 5.00$ deleted the app reinstall and it ask me to pay again.
When you uninstall any app your plan is automatically cancelled so you have to resubscribe when you reinstall. This merchant was checking the featured product section for the button to display when the app only displays the button on the product pages (clearly stated in our FAQ), so the review is false.
**ONLY SUITABLE FOR 20 Variants**
I was really excited when I paid and installed the app but unfortunately it only allows 20 variants, even in the paid versions. As I run a clothing brand, this did not suit my needs. I have over 80 variants on some styles.
Yes currently the app is limited to 20 variants per products due to performance limitations. We do mention this in the FAQ section of the app. We have sent you app credits to offset the subscription charge. We're sorry the app cannot service your current store requirements.
Does not seem to work on featured product!!
That is correct, the app currently only changes the button on the product page, not the featured product sections. However we are clear about stating this in the FAQ section of the app.
Easy to use, great value and really good customer support. Thanks!
im having trouble the video looks very easy but the steps are not as you say. some prompts arent as easy finding them. i cant save anything that i change with thin the app. its quite frustrating! im trying to purchase the upgrade and the link is broken to initiate the purchase
Hello,
We have no history if you reaching out to us for support. We respond to all support inquiries within 24 hours. According to the app history you installed and uninstalled within an hour, without reaching out to us for support with the issue you were having.
Did not work.
Uninstalled, but it permanently leaves a "back order" message on my product page.
I cannot find a way to remove that. Very frustrated.
I also just contacted support and the email bounced.
support@casualecommerce.com
Our support email was down for a few hours, it is back up now. Likely what happened is your "continue selling when out of stock" setting was changed on the product by the app based on your preorder setting. You have to go to the product and change this back, aside from this the app doesn't edit your code or leave any changes behind.