Shipway: Logistics Aggregation

Good Customer Support And pickup service . Sometimes delivery issue but gets fixed

all over good

Thankyou Shabbir , your always given best support online .

Pros:

- We have been using this app for about 4 months and they have made a lot of progress since then. They are constantly releasing new features which is great.
- The customer team is extremely efficient and resolve queries within 24-48 hours.

Cons:

Some of the following missing features would make the experience even better:
- Return Management of individual items from an order.
- Inventory adjustment on Shopify for Cancellations/Returns/RTO/Editing Order which has been made on Ezyslips
- Highlighting suspicious customers for (COD orders especially)

Great app for shipping automation. Easy to use, hassle-free interface. Prompt customer service and response.

It was easy assigning tracking numbers and manifested on the backend and overall had a great and smooth experience while working with EzySLip.

Very nice and user friendly app having good customer support . Tech team is very responsible and serious about their work to give customer a hassle free service.

Helping hand for my small business!

In spite of technical glitches, it ensures for timely delivery!!

It's been more than 6 months we are using Shipway. I won't say it's seamless, but the customer support is truly commendable. I would especially like to highlight the name of our KAM, Harsh — he's always available when it's urgent, even beyond working hours.
His responsiveness and problem-solving attitude have made a significant difference to our operations.
Having a dependable POC like him really builds trust in the service.

The staff are very professional and they helped me move all my items without any damages.I have been working with (company) 3+ years now. They are really wonderful. Great service & rates.