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I have exercised considerable patience with this application, but regrettably, I have not experienced any success. Despite the involvement of the team, including the CEO, they were unable to perform what should be a straightforward task—importing my product inventory from Shopify, and more concerning, my sales history. This was even after providing access to my Shopify account. Furthermore, the service comes at a high cost, and communication throughout the process has been slow. My request was simple—just a sync of inventory and sales history. Given these challenges, I would advise exploring alternative providers.
Thank you for sharing your feedback. While we value all input, it's important to provide some context for future readers to ensure a clear understanding of this situation.
Fabrikatör is specifically designed to help active online stores optimize inventory and forecast sales data integration with Shopify. In this case, the user did not have an active online store and only used the app for four days. During this brief period, there were expectations outside of our core offering.
Our CEO personally reached out to offer help, but the user mistakenly thought he was an "SEO expert" instead of recognizing him as the CEO dedicated to supporting our customers. Unfortunately, the user did not accept the assistance offered.
We made multiple attempts to connect and provide the necessary support, but these efforts were not accepted. Given this interaction and the misalignment of expectations, we question the intent behind this review.
While we respect everyone's right to share their experience, we believe it is essential for potential customers to understand the context and our commitment to truth and transparency.
At Fabrikatör, our focus remains on long-term success and helping merchants who truly benefit from our software, rather than making short-term gains. This approach has enabled us to serve hundreds of brands worldwide effectively.
We appreciate every chance to support our users and will always strive to offer the most suitable solutions—even if that means suggesting alternatives that works better for them.
Thank you again, and we wish you all the best in finding the right tools for your business needs.
Warm regards,
The Fabrikatör Team
Nice App with good features and very friendly and helpful support team!
Thank you for the kind words! 😊
We’re so happy to hear you’re enjoying the features and that our support team has been helpful along the way.
We’re always here if you need anything — excited to keep growing together! 🚀
I tried several apps, this one is the best, the support is also very very quick and efficient to reply.
Thank you so much! 💫
Coming from someone as passionate and kind as you, this means a lot to us. Always a pleasure to support you — sending love back to beautiful Rome! 🇮🇹💙
Incredible app with incredible support! The Farbikator team is truly top-notch.
Thank you! ⚡️
We’re so glad you’re enjoying the tool — and we’ll pass the love on to the product team! 💙
Been using app for a couple months now. We moved from an onsite warehouse to offsite. So, we no longer had our inventory "in the line of sight" which is how we were managing purchases. Running on over 1,000 SKUs.
We are still getting used to some of the functions - but so far the Replenishment function is becoming my critical resource for forecasting and ordering. The app could do a little better at explaining their definitions in the forecasting but it just takes some getting used to.
Integrated POs are also crucial. The one thing to make it perfect would be integrating feedback to Shopify on the cost of the item so that would give us accurate margin analysis. But it has everything else we need.
Support has been good. Questions are answered within a day (we are in the US, they are overseas so that is part of the reason). Some of our suggestions on usability enhancements have already made it into the app.
Overall, solid app for those who have a need for forecasting over a medium to large inventory volume.
Thanks so much for your thoughtful feedback! 🙌
We’re glad Fabrikatör is becoming a key part of your workflow — especially with forecasting and POs.
Appreciate your input on improvements too — it helps us grow.
Excited to keep supporting your journey! 💙
This is a great app for helping manage incoming inventory and what we need on hand. Eliminating a lot of manual processes has helped save a ton of time and the team at Fabrikator is always quick to respond and help with any updates we are after.
Thank you for the kind words! 😊
We’re so happy to hear Fabrikatör is saving you time and simplifying your workflow. Always here if you need us! 💙
If you're trying to scale, being able to manage your inventory plays such an important role. Great way to keep track with new items arriving & love how it integrates with Shopify seamlessly!
Thanks so much for the great feedback! 🙌
We’re glad Fabrikatör is helping you stay on top of inventory as you scale — and that the Shopify integration is working well for you! 💙
Amazing App, Excellent UI and UX
Thank you! ⚡️
We’re so glad you’re enjoying the tool — and we’ll pass the love on to the product team! 💙
We've only been using Fabrikatör for a short time, and already it's been making a huge difference at streamlining our operations from a buying and merchandising standpoint. It's great for team members, like myself, who have to wear many hats within the business.
The team are super helpful and willing to assist with any queries during set up.
Thanks guys!
Thank you so much for your fantastic review! We're delighted to hear that Fabrikatör has already made a significant difference in streamlining your operations, especially from a buying and merchandising perspective. It's wonderful to know that our app is helping team members like yourself manage multiple responsibilities more efficiently.
We appreciate your kind words about our support team. Thank you.
Loving this app so far. It has changed my life. I used to take hours of analysis every month via spreadsheet and report downloads to generate my demand plan and POs. Now doing stock analysis and order replenishment within minutes. Great customizable dashboards and super easy UI. Love the bundles part, this makes my life so easy working across 350+ SKUs with almost 150 of them in various bundles.
Thank you so much for your review! We're thrilled to hear that our app has had such a positive impact on your work and made your life easier. It's incredibly rewarding to know that our features, like the customizable dashboards and easy-to-use UI, are helping you streamline your inventory analysis and order replenishment processes. We're thrilled that the bundles feature is making a difference in managing your extensive range of SKUs.
Your feedback motivates us to keep improving and delivering the best experience for our users. Thanks for your feedback again.