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It's been a great app so far as it does its core functionalities well and fast. We have thousands of SKUs so that means a lot to us not to have to wait on spinning wheels of loading death.
Also, I actually like their AI help bot a ton. It enables you to get simple questions answered fast and always gives an option to talk to a person right away without hassle. I love using that AI bot instead of searching an article database and then having to scroll and try and find the answer to what I need.
On top of that their support team is awesome. I get a response back pretty quickly and even on the weekends sometimes.
On top of that!! they are super receptive to feature suggestions. A requested filter here and different report there or a explanation how that functionality already exists. It's really refreshing and makes you a fan of the company and just root for it.
I highly recommend Fabrikator as your inventory assistant!
A great app integral to managing all of our inventory and providing critical feedback on stock performance. The team are incredibly helpful if you ever are unsure of how to do something or run into any issues. Brilliant app!
Been using app for a couple months now. We moved from an onsite warehouse to offsite. So, we no longer had our inventory "in the line of sight" which is how we were managing purchases. Running on over 1,000 SKUs.
We are still getting used to some of the functions - but so far the Replenishment function is becoming my critical resource for forecasting and ordering. The app could do a little better at explaining their definitions in the forecasting but it just takes some getting used to.
Integrated POs are also crucial. The one thing to make it perfect would be integrating feedback to Shopify on the cost of the item so that would give us accurate margin analysis. But it has everything else we need.
Support has been good. Questions are answered within a day (we are in the US, they are overseas so that is part of the reason). Some of our suggestions on usability enhancements have already made it into the app.
Overall, solid app for those who have a need for forecasting over a medium to large inventory volume.
A great app for all shops that offer many SKUs and for whom it has been a challenge, as it has been for us, to have all products in stock in the "right" quantity and, of course, to reorder them in good time. Fabrikatör is a really great support for the entire process. From analysing and generating a PO to posting the reordered goods. The service provided by the team is also excellent. The product launch and onboarding process is well supported. I have rarely experienced such a dedicated support team. Thank you very much.
Started using this after struggling with Shopify purchase orders and excel spreadsheets. Its a game changer and will now be used exclusively. Very happy.
Switched over from using multiple apps like Cogsy and Anvyl to using this as a more effective way to manage inventory and demand planning. Excited for the new features they plan to roll out soon along with the Amazon integration. The pre-order functionality is a unique and valuable feature that could have saved us a lot of trouble and lost revenue had we had it in use for previous out of stock issues. The team has been great to work with and made the onboarding process very easy.
This is a great app for helping manage incoming inventory and what we need on hand. Eliminating a lot of manual processes has helped save a ton of time and the team at Fabrikator is always quick to respond and help with any updates we are after.
I have exercised considerable patience with this application, but regrettably, I have not experienced any success. Despite the involvement of the team, including the CEO, they were unable to perform what should be a straightforward task—importing my product inventory from Shopify, and more concerning, my sales history. This was even after providing access to my Shopify account. Furthermore, the service comes at a high cost, and communication throughout the process has been slow. My request was simple—just a sync of inventory and sales history. Given these challenges, I would advise exploring alternative providers.
Thank you for sharing your feedback. While we value all input, it's important to provide some context for future readers to ensure a clear understanding of this situation.
Fabrikatör is specifically designed to help active online stores optimize inventory and forecast sales data integration with Shopify. In this case, the user did not have an active online store and only used the app for four days. During this brief period, there were expectations outside of our core offering.
Our CEO personally reached out to offer help, but the user mistakenly thought he was an "SEO expert" instead of recognizing him as the CEO dedicated to supporting our customers. Unfortunately, the user did not accept the assistance offered.
We made multiple attempts to connect and provide the necessary support, but these efforts were not accepted. Given this interaction and the misalignment of expectations, we question the intent behind this review.
While we respect everyone's right to share their experience, we believe it is essential for potential customers to understand the context and our commitment to truth and transparency.
At Fabrikatör, our focus remains on long-term success and helping merchants who truly benefit from our software, rather than making short-term gains. This approach has enabled us to serve hundreds of brands worldwide effectively.
We appreciate every chance to support our users and will always strive to offer the most suitable solutions—even if that means suggesting alternatives that works better for them.
Thank you again, and we wish you all the best in finding the right tools for your business needs.
Warm regards,
The Fabrikatör Team
I tried several apps, this one is the best, the support is also very very quick and efficient to reply.
This app is awesome! It gives me all the relevant information in a beautiful, streamlined way. Analysis of data and placing orders is quick and easy. Fabrikator support is always super helpful. Thank you for a flawless app!