Omega Facebook Messenger Chat , 475 recensioni
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I like this app very much! The customer service staff solved my problem quickly, highly recommend!!!!
You're Sharp! 👊 Thankssss the legend for the review. Our support team truly appreciates when users like you have a great experience with Facebook Messenger - Live Chat.
I like how I can customize it, but it takes 5 seconds to load on the page and it's glitchy once it's there. I have to click it 3 times for the box to show up.
Hello Ennis Park,
Thank you for taking the time to tell us how you feel about our app and we are sorry for any inconvenience caused to you.
Our app loads through Facebook so it needs time. However, we have updated the new version of the app to make it load faster and you just have to click the chat once for the box to show up.
Please check and let us know if you need any further assistance with the app.
Best regards,
Omega Team
Thanks is Better to using this appexperience with Facebook Messenger ‑ Live Chat this app help other merchants decide whether to use this app.
Thank you. ...........................................................................................................................................................
Yayyyyy you rockkk!!💙💚💛🧡 Thanks big time for your kind words for Lynn's service. Let’s rock with OMEGA app🔥
very good application ! easy to set up and if needed the developers make themselves available very quickly
Support from the developer has been awesome. We had to quickly switch from a different chat app that Shopify was zapping and tried a few out. Some others had bugs that annoy customers such as if you opened a chat then closed it, it'd re-open when you went to a different page view in the store. This one was nice and clean but we had an issue where it wouldn't work if a user wasn't logged in on their browser to Facebook. That's not a problem for desktop folks but many mobile users don't log in using their mobile browser and use the FB apps instead. Developer worked with us, lots of emails exchanged over the course of an hour or two, and we got that resolved by ensuring our FB page didn't have any country or age restrictions. Not only was the support timely, rapid and helpful, but keep in mind this is a free app! Can't ask for more. Would give this developer 10 stars if I could.
I love this app very usefull we use it everyday to communicate with our clients . Easy, fast and perfect.
Hi Les Parentales,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team
i just installed this apps just now..i hope this would help alot on my store..and let my customers message us instantly..thnks
Le temps de réponse a été très rapide, merci beaucoup !" . Pour résoudre cet aspect du problème, le temps de réponse donné était également très rapide et je commence à l'apprécier.
Hi MOOSTOY,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team