Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
20 september 2021

Thank you Omega Team for your quick response. I'd appreciate your support for fixing my concern about your app. Hope more users to use this app, it'll help you a lot especially when you need a live chat that redirects to messenger inbox.

Promac PH
Filipijnen
Ongeveer 19 uur gebruiken de app
Omega heeft geantwoord 20 september 2021

Hi Promac PH,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

20 oktober 2021

This team is very efficient and they responded promptly to questions. I am very grateful to Joy and her colleagues for helping me solve the problem. Recommend to everyone, they are really great! !

Southood
Hongkong SAR van China
Ongeveer 18 uur gebruiken de app
Omega heeft geantwoord 22 oktober 2021

Hi Southood,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Omega Team

21 juni 2019

I used this app to help me connect better with my customer and i am very happy with the user experience

WWW.PLANETAUTO.IE
Ierland
Ongeveer 17 uur gebruiken de app
22 november 2021

App works great, great service on the back end. Nice way to chat with customers and ensure conversion.

FOAMIE UK
Verenigd Koninkrijk
Ongeveer 13 uur gebruiken de app
Omega heeft geantwoord 22 november 2021

Hello FOAMIE UK!

I can't say thank you enough for your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Kaylee - Omega Team

18 april 2022

Excellent service! I am satisfied. Apps work great. Recommend with confidence. I've been working with them for 3 years. Thank you team Omega

MAKEY EU
Griekenland
Ongeveer 12 uur gebruiken de app
Omega heeft geantwoord 18 april 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

1 maart 2022

Excellent chat ability with Facebook! Beginning to keep in contact very easily. Will continue to use

KETO 1620 Bakery Gluten-Free
Verenigde Staten
Ongeveer 12 uur gebruiken de app
Omega heeft geantwoord 2 maart 2022

Hi KETO 1620 Bakery Gluten-Free

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

30 mei 2019

thanks for your app facebook messenger live chat...i found it useful and very good and i hope of good chats

Julion Jutta Ulbrich
Duitsland
Ongeveer 11 uur gebruiken de app
2 maart 2022

There are tons of bugs with this app. It doesn't make sense this app has 4.9stars because nothing is working. Most of these reviews must be fake. First of all, the chat bubble takes a full 9 seconds to load and support says this can't be fixed. Customizing the bubble or settings does not work. An error message pops up when you try to send a message through the chat bubble. The Mobile bubble button does absolutely nothing. Support is not helpful. It just simply does not work.

Jiby Dog Crew
Verenigde Staten
Ongeveer 9 uur gebruiken de app
Omega heeft geantwoord 3 maart 2022

Hello Jiby Dog Crew Team,

Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.

Recently, Facebook has made some changes on their side which have affected a lot of our app loading, our team is still working to deal with those changes and we will keep you posted on this.
The conflict between our app and your theme also made the change not successful as we explained to you before and it's fixed. Regarding the error message that pops up, unfortunately, this is also a Facebook issue that happens on some pages, and they do not state clearly the reason behind it.

This definitely doesn't sound like the service we try to provide to our customers as we completely understand how frustrating it can be to take the time to complete an app for it to be unsuccessful.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

Bewerkt 19 april 2022

The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...

X-Time
Verenigde Staten
Ongeveer 8 uur gebruiken de app
Omega heeft geantwoord 19 april 2022

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
Cheers from Joyce!

Bewerkt 20 juli 2019

Thanks great for small enterprenuer like me
Keep it up maraming slamat
Thanks great for small enterprenuer like me
Keep it up maraming slamat

KSM STOCK
Filipijnen
Ongeveer 7 uur gebruiken de app