Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
15 augustus 2022

Truly flawless. The best customer support I ever experienced........................................

NorthSheep Sverige
Nederland
38 minuten gebruiken de app
Omega heeft geantwoord 16 augustus 2022

We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

27 december 2020

Quick install, Support multi-language, It works well.
_____________________________________________________________

FirstStories
Israël
37 minuten gebruiken de app
19 februari 2022

Just set up this great app. Easy to do. I had one small thing I needed sorting out...I was setting the time that the chat button displays on my site and didn't realise it was a 24hour clock. I got in touch with Omega via their chat and they responded immediately (on a Sunday). They helped me get it sorted out straight away. Very impressed with app and quickness of support. Thanks guys.

Knitting Utopia
Verenigd Koninkrijk
37 minuten gebruiken de app
Omega heeft geantwoord 20 februari 2022

Hi Knitting Utopia

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

26 januari 2020

great app..i receive the messages immediately!..now i can response to inquiries immediately. thanks for this

The Kamera Guy
Verenigde Staten
37 minuten gebruiken de app
17 november 2021

So far so good! Looking for connectivity and notifications should anyone need support in the moment while they're making a purchase.

Equippt - Home Based Gym
Canada
32 minuten gebruiken de app
Omega heeft geantwoord 17 november 2021

Hi Equippt - Home Based Gym,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

7 juni 2022

so far is the easiest and free messenger app on shopify. quiet ok to use and service person is very supportive.

Spark Up Asia
Hongkong SAR van China
31 minuten gebruiken de app
Omega heeft geantwoord 8 juni 2022

You rock! Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

4 maart 2022

Diego from the Help Center was really helpful and responsive to my questions :) Very happy with this chat app.

The Posture Pal
Nieuw-Zeeland
27 minuten gebruiken de app
Omega heeft geantwoord 6 maart 2022

Hi The Posture Pal,

Thank you for taking the time to provide a rating and your compliment to Diego!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

16 februari 2020

can you help me i all ready delete the app but the message button still in my shopify store i want to re install but the other button appear. now i delete again but still the 1 button of message logo cant erase pls help me

Stepania Shop
Filipijnen
26 minuten gebruiken de app
Omega heeft geantwoord 17 februari 2020

Hello there,
Thanks for feedback!
I have checked, Our app not need to add script or code to theme so it's not the icon from our app, maybe it's script embed on theme or other app.
Our app not add script or code to theme.
If you can, please contact to email: contact@omegatheme.com
I'll check and remove this.

Regards,
Kien

7 december 2021

It is very easy to set up and works pretty well on my site. The team members are so kind and they always respond very soon to solve my question. High recommend!

DELOMO
Verenigde Staten
25 minuten gebruiken de app
Omega heeft geantwoord 7 december 2021

Hi DELOMO,

Thank you so much for your review!
I am so glad to hear that the app is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Best regards,
Kaylee - Omega Team

17 augustus 2022

Exceptional customer support. Always feel welcome. Very rare these days! Highly recommend...........

NorthSheep Eesti
Litouwen
21 minuten gebruiken de app
Omega heeft geantwoord 17 augustus 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!
Thanks,
Lynn