Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 3 november 2019

Its a good app. Highly recomended. I encourage you to use this app. Its good for your start up business or your professional business.........

Fashionere
Indonesië
30 minuten gebruiken de app
17 december 2019

"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times

Eletronics Hub
Brazilië
17 minuten gebruiken de app
Omega heeft geantwoord 17 december 2019

Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Kind regards
Omega team

Bewerkt 28 maart 2022

Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.

Sherelynn Boutique
Verenigde Staten
9 minuten gebruiken de app
Omega heeft geantwoord 28 maart 2022

Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would be grateful if you could give us another to work with you and support your business.
Our support agents Malak and Joy have just contacted you via email and WhatsApp to assist you to resolve issues with Facebook Messenger - Live Chat. Could you please check your email to get our support quickly? Our team is willing to help you.
Look forward to hearing from you.
Thank you for your consideration and understanding.
Best regards,
Kaylee from Omega team

10 mei 2017

Doesn't work and the support team didn't bother getting back to me when I asked for help

London Lingerie Store
Verenigd Koninkrijk
7 minuten gebruiken de app
Omega heeft geantwoord 22 juni 2020

Hi there,

Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our concern as we always put our customers on top priority. We are sure that our team has reached you with your case and would like to support you if you reinstalled the app.

If you need any assistance from us for our other apps, feel free to contact us.
Kind regards,
Kaylee

7 februari 2020

Thanks to this app. It is a great help. Thanks to the people behind this. Thank you! It is recommendable!

ADS General Store
Canada
26 maart 2024

Sunshine Sparkle Boutique
Verenigde Staten
11 dagen gebruiken de app
Omega heeft geantwoord 30 maart 2024

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We're thrilled to hear that you're satisfied with our Omega Facebook Messenger Chat app. Your feedback means a lot to us, and we're here to ensure your continued satisfaction. If you have any further questions or need assistance in the future, please feel free to reach out. We're always happy to help! 🌟

18 februari 2024

Frank and Carol's
Filipijnen
Ongeveer 21 uur gebruiken de app
Omega heeft geantwoord 19 februari 2024

🌟 Thank you for the 5-star rating! We're thrilled to have provided you with a top-notch experience. If there's ever anything more we can do to enhance your satisfaction or if you have additional feedback, please don't hesitate to let us know. Your support means the world to us! 🚀😊 #FiveStarExperience

13 januari 2024

oświetlamy24
Polen
13 dagen gebruiken de app
Omega heeft geantwoord 15 januari 2024

⭐️⭐️⭐️⭐️⭐️ Thank you for the 5-star rating! If there's anything more we can do for you or if you have additional feedback, feel free to let us know. We're here to help! 🌟😊

3 maart 2024

Mas Q Detalles
Spanje
31 minuten gebruiken de app
Omega heeft geantwoord 6 maart 2024

⭐⭐⭐⭐⭐

Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear about your positive experience with our Facebook Message app on Shopify. 🚀 Your support means the world to us, and we're dedicated to providing top-notch customer service. 😊 If you ever have more questions or need assistance, feel free to reach out. 🛍️🎉 #CustomerSatisfaction #FiveStars

8 december 2023

Suit Commune
Singapore
8 maanden gebruiken de app
Omega heeft geantwoord 10 december 2023

Thank you so much for your 5-star rating! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to know that you had a fantastic experience with our app. We strive to provide the best service possible, and your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for your support! 😊🙌