Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
8 de junho de 2023

Good customer service! And useful. I really recommend this APP. By using it, it will helps your business grow up!

4URDIY
China
Over 2 years usando a aplicação
Questão respondida por Omega 8 de junho de 2023

We’d like to thank you again for taking the time to write this review of our PingMe Facebook Messenger Chat app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

4 de março de 2021

Very useful program, the service is also very good, their customer service can always help me solve the problem in a very short time. It is also very convenient to use, it is very convenient to use this program to communicate with customer service

BlackSoldierDesigns
China
Almost 3 years usando a aplicação
Editado a 10 de abril de 2020

Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important.

Works perfectly again after some tweaks to whitelist my website on facebook page.

Inter Rice Asia
Singapura
Over 2 years usando a aplicação
Questão respondida por Omega 10 de abril de 2020

Hello,
Thanks for feed our app!
I have checked and see the issue: "Refused to display" from facebook api.
I think the issue due fb page missing whitelist domain or setup private age, country restrict
for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/
for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Regards,
Kien

19 de maio de 2022

Used this app to direct my customers to messenger easily to address their queries. Made it easier for customers to contact us right away. Great help!

Kimby's Apparel
Filipinas
Over 2 years usando a aplicação
Questão respondida por Omega 19 de maio de 2022

Thank you for taking the time to leave us such a fantastic review 🍻 🍻 🍻 We’re happy to hear that you loved doing business with us. 🥰

6 de novembro de 2023

His service is great

Telgeoot
Estados Unidos
3 days usando a aplicação
Questão respondida por Omega 9 de novembro de 2023

We're delighted to hear that you found our service great! Your satisfaction is our priority. If you ever need assistance in the future, we're here for you. Thank you for your kind words! 😊🌟

6 de junho de 2022

Great customer support and helped me solve the app issues. The customer service response was also fast.

Deskbird
Nova Zelândia
Over 2 years usando a aplicação
Questão respondida por Omega 7 de junho de 2022

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Much appreciated,
_The Omega support team_

4 de agosto de 2021

Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!

neoplantorg
Hungria
Over 2 years usando a aplicação
Questão respondida por Omega 4 de agosto de 2021

Hi Neoplantorg,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team

22 de novembro de 2021

This app is great! It allow our customers to have a quick assistance while they are shopping. It reduce the hassle of contacting the support team.

Squidpoxy
Canadá
Over 2 years usando a aplicação
Questão respondida por Omega 22 de novembro de 2021

Hello Squidpoxy!

The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team

18 de novembro de 2021

Easy to set up and convenient. Have been looking for an app that will work perfect for my webpage. The previous app that I downloaded did not work perfectly.

Titan Badminton
Malásia
Over 2 years usando a aplicação
Questão respondida por Omega 18 de novembro de 2021

Hi Titan Badminton!

Thank you for sharing your experience while using our app. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us!
Kaylee - Omega Team

22 de setembro de 2021

Very helpful and speedy customer service - I had trouble with installation, but was guided through very quickly

Her Hands
Austrália
About 2 years usando a aplicação
Questão respondida por Omega 23 de setembro de 2021

Hi Her Hands,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team