O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Avaliações (560)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
7 de abril de 2022

I just installed it. but was very easy to install and chat assistance was ready to help upon installation which was super helpful.

Birthday Parties For Kids
Canadá
27 dias usando a aplicação
Questão respondida por Omega 8 de abril de 2022

Thanks for taking the time to leave us feedback! We really appreciate it.

We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.

Again, thank you for taking the time to review our app!

10 de março de 2020

It is very simple to install but when i install it on my shop the desktop live chat doesn't work at all :(

www.digerafit.com
Bulgária
29 dias usando a aplicação
Questão respondida por Omega 10 de março de 2020

Hello there,
Thanks for your feedback!
I have checked and see you are setting up option display Only Homepage.
So it's app only wok on homepage.

Please change setting for it's work properly.

Regards,
Omega Team Support

31 de maio de 2022

Carlos was very polite and understood my problem right away. Basically the widget was not showing on my website and he immediately fixed. Great customer service and look forward for my customers to start contacting us through this chat app.

Ever Green Cloth
Estados Unidos
Aproximadamente 20 horas usando a aplicação
Questão respondida por Omega 1 de junho de 2022

Yeahhhhh you are awesomee 🤗 Carlos is blushing when reading your words 🥰🥰🥰 Time to SCALE-UP guys 🔥🚀🔥🚀
_Carlos_

20 de setembro de 2021

Thank you Omega Team for your quick response. I'd appreciate your support for fixing my concern about your app. Hope more users to use this app, it'll help you a lot especially when you need a live chat that redirects to messenger inbox.

Promac PH
Filipinas
Aproximadamente 19 horas usando a aplicação
Questão respondida por Omega 20 de setembro de 2021

Hi Promac PH,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

28 de abril de 2020

Mobile user's click on it, it doesn't open. It sends random messages through to us such as shop now, browse, get started. I presume this is happening when users click on the link. Users are commenting/apologising for sending random messages when all they do is click on the icon.

FiveFudge
Nova Zelândia
21 dias usando a aplicação
Questão respondida por Omega 28 de abril de 2020

Hi there,

Thank you for taking the time to leave a review for us. I'm sorry to hear you weren't happy with our Facebook app.

I may know these are auto response settings from your Facebook page, not the settings from the app. Please help us to check it in Facebook's settings.

If you need any support, please feel free to let us know.
Regards,
Kaylee

20 de outubro de 2021

This team is very efficient and they responded promptly to questions. I am very grateful to Joy and her colleagues for helping me solve the problem. Recommend to everyone, they are really great! !

Southood
Hong Kong, RAE da China
Aproximadamente 18 horas usando a aplicação
Questão respondida por Omega 22 de outubro de 2021

Hi Southood,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help.
Have a good day!
Omega Team

21 de junho de 2019

I used this app to help me connect better with my customer and i am very happy with the user experience

WWW.PLANETAUTO.IE
Irlanda
Aproximadamente 17 horas usando a aplicação
Editado a 19 de maio de 2020

I use this app to engage customers at real time to address questions and concerns and it works really great. It has many nice automated features and is quite to set up. It quite helpful in making customers feel cared for. Amazing! I definitely recommend.

Xclusiv Organics
Canadá
17 dias usando a aplicação
22 de novembro de 2021

App works great, great service on the back end. Nice way to chat with customers and ensure conversion.

FOAMIE UK
Reino Unido
Aproximadamente 13 horas usando a aplicação
Questão respondida por Omega 22 de novembro de 2021

Hello FOAMIE UK!

I can't say thank you enough for your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Kaylee - Omega Team

13 de abril de 2020

When it works, it's great -- but many customers reported it redirects them to my facebook page, like something is broken. Had to uninstall.

C3D Face Shield
Canadá
16 dias usando a aplicação