Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
30 de março de 2022

Amazing and friendly team with quick problem solving. Joy is always happy to help and puts in the extra effort by making sure our needs are met

Case Condition
Austrália
Over 1 year usando a aplicação
Questão respondida por Omega 31 de março de 2022

Hi Case Condition,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

9 de novembro de 2021

This is my first time writing a review of a product. Very convenient and effective feature. but especially satisfied with the quality of care service. Thank you Joy for being enthusiastic and helping me solve the problem.

Gifttify Australia
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Omega 10 de novembro de 2021

Hello Gifttify Australia!

The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support.

21 de fevereiro de 2022

funciona muy bien la aplicación. realmente útil para poner en contacto las necesidades de los clientes directamente con las atención a cliente.

MercadoGlam
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Omega 22 de fevereiro de 2022

Hola MercadoGlam,

Estamos encantados de saber que eligió nuestra aplicación para su tienda!
Es un honor ser parte de su negocio y esperamos que su experiencia aquí lo haya hecho aún más especial.
Le deseamos muchos años más de éxito y esperamos trabajar con usted durante muchos años más.

Todo lo mejor,
Kaylee - Equipo Omega

21 de abril de 2022

I've been using this app for more than 2 years. Great customer support! Always releasing updates to improve the quality of the service!

Nabu Market
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Omega 22 de abril de 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

20 de abril de 2022

Encounter some issue, no clue about it. Joyce came, she heard, she saw and she resolved my issue in a swift. Really awesome feeling. Thanks a million Joyce!!

East Ocean Aquatic
Singapura
Over 1 year usando a aplicação
Questão respondida por Omega 20 de abril de 2022

We’re pleased that Joyce was able to provide you with exceptional service! We sincerely thank you for taking the time to share your thoughts with us. 🌻 🌞

Editado a 19 de abril de 2022

The team and Joyce are really helpful and help me to setup all of my facebook message app, and now it works perfectly.

Cansonic 肯尼 行車記錄器
Taiwan
Over 1 year usando a aplicação
Questão respondida por Omega 19 de abril de 2022

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Joyce is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Joyce_ 🥰

11 de janeiro de 2022

Very great tool and service. I got a lot of help from Joy. And the tool upgraded with some new function. I'll make full use of it.

isneon
China
Over 1 year usando a aplicação
Questão respondida por Omega 12 de janeiro de 2022

Hello isneon,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team

26 de agosto de 2022

Nice service so far! I will see if it works in the future, but not bad for now. It's convenient to communicate with customers on Facebook messengers.

metromobilityscooter
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Omega 29 de agosto de 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

17 de janeiro de 2022

This app has help connect to my customer who are hesitant on subscribing. I had technical difficulties when I changed theme but the team was fantastic. The support they provide is surreal. Thank you so much for all you’ve done.

Pure Bengals
Canadá
Over 1 year usando a aplicação
Questão respondida por Omega 17 de janeiro de 2022

Hi Pure Bengals,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

7 de abril de 2022

This app truly help us with our customers. Also, the chat support team if there are technical issues are very helpful and provide the quickest resolution.

Bluesky Stone
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Omega 7 de abril de 2022

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work! 🍻 🍻 🍻