Omega Event Calendar , 19 arvostelua

Kokonaisarvio
3,8
Lukumäärä luokitustasoa kohden
  • 79 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 11 % arvioista on 3 tähteä
  • 5 % arvioista on 2 tähteä
  • 5 % arvioista on 1 tähteä
18. syyskuu 2022

Really like this app so far. Ran into an issue with connecting to FB but Lynn was super helpful and we got it working within about 15 mins. So far it's working great and I love all the different view options. Thank you!!

TruJoi Essentials
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Omega vastasi 19. syyskuu 2022

Thank you for the fantastic review. We're thrilled to hear that the Facebook Events app by Omega is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

Muokattu 26. marraskuu 2023

Originally worked well - However then started having constant issues, not self syncing, always having to chat with support. Then the app stopped working completely, no communication from the team, continued to be charged without anything happening. Terrible service.

Go Dive Tasmania
Australia
Yli 3 vuotta sovelluksen käyttöä
Omega vastasi 21. heinäkuu 2021

Hi.

I'm sorry to hear you had such a frustrating experience with our app, that's not what we like to hear. Your feedback is important to us, and we want to address your concerns promptly.

As the app could not sync the Events from Facebook, we have updated a new feature for the app to help you update events manually, I hope this helps. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com

Thank you,
The Omega support team

Thank you for bringing this to our attention.

Muokattu 31. lokakuu 2019

Worked great and then stopped working. I reset everything, even creating a new Facebook app id for it. I asked for support and received none. Guess I'll be looking for a new solution.

UPDATE: Facebook is requiring new information to be created with the APP ID required to use this Omega app. I did a bit of research and found how to resolve my issues. So my app works again. But Omega definitely needs to make an update to their documentation as it is outdated and not helpful in actually completing your app id request with Facebook for use with this app.

Rob Kaz Art Shop
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
Omega vastasi 22. kesäkuu 2020

Hi there,

Thanks for taking the time to leave a review for us and we would like to extend to you our most sincere apologies regarding the problem you had while using our app. We are really appreciate your feedback to make our app better for users.

If you need any support, please feel free to let us know.

Best regards,
Kaylee

Muokattu 5. huhtikuu 2018

I decided not to write a review until I had been using the app for awhile. I have had this app installed on my store for about a month. During the 14 day free trial I had a few minor issues and suggestions that I sent to Omega. I believe we may be on a different time zone so there was bit of a delay in responding to my inquiries. Once they did, my issues were resolved right away. My first issue was that I didn't like that the events were displaying form latest to earliest, which is fiexed now and can be displayed from earliest to latest. Omega sent me a message to let me know about this update. I followed the simple instructions to install and connect it to my Facebook page. I had a little trouble figuring out which line to past the codes on. Omega accessed my store and did it for me. I told them where I wanted it, and they fixed. I like how once the app and codes are installed correctly, there isn't anything for you to do to the unless you have to change how many events are displaying. Once you create an event on Facebook this app automatically adds it to your website. If you have more or less you can adjust the way and how many show up. The only thing I don't like, and I dont think it's an issue withing the app. The images are not aligned. I think this issues has to do with the size of the cover photo usesd on the event page from Facebook. All in all this is a great app and I am glad I decided to keep it installed beyond the 14 day free trial. The support is awesome!

Chrisie Styles
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
4. joulukuu 2022

this app is fantastic and Joyce was a huge help with assisting me in setting it up, kudos to the team and Joyce!

Unplugged Gaming
Yhdysvallat
28 päivää sovelluksen käyttöä
Omega vastasi 4. joulukuu 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

7. joulukuu 2021

Works exactly as described. Any issues that I have had, support was quick to respond and fix the issue. Would definitely recommend.

noamovement
Yhdysvallat
20 päivää sovelluksen käyttöä
Omega vastasi 7. joulukuu 2021

Hi noamovement,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

13. heinäkuu 2022

Only started trialing the app yesterday, but so far the service has been great! And they even assisted us in editing the style sheet to our brand colours.

Two Thumb Shop
Uusi-Seelanti
16 päivää sovelluksen käyttöä
Omega vastasi 13. heinäkuu 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega team

10. maaliskuu 2022

It took a bit of fiddling around in the beginning from the FB side of things but the Omega guys were very helpful with things we were stuck on and it is all working great now!

Stomping Ground Brewing Co.
Australia
15 päivää sovelluksen käyttöä
Omega vastasi 10. maaliskuu 2022

Hi Stomping Ground Brewing Co.

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

4. marraskuu 2018

This app is okay, but it is extremely basic. I give it a 3 stars because the basics that it offers are good and the tech support is awesome!!!
However I'd like to see a few more options added before I can give it a full 5 stars. Options like:
(1) ability to search keywords through the events
(2) have a date range for people to view the events in the their range
(3) a better layout, that expands the event across the page
(4) more theme options, and color/layout customization
(5) offer user the ability to select which view they want to see when going to the page. (ie. pinboard, grid, list, calendar, etc.)
(6) ability for images to appear in the calendar view

A very nice (but far too expensive) app as an example can be found here:
https://www.sociablekit.com/demos/facebook-page-events

If Omega could replicate something similar to the socialblekit app, I would have no problems updating my review and giving a 5 stars! I just think the app is very basic for the time being.

Apple Blossom Kennels & County Clips Pet Grooming
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Omega vastasi 22. kesäkuu 2020

Hi there,

Thank you for taking the time to tell us why our app failed to meet your expectations. Our development team is working harder and harder every day to make our app work well and we are really appreciate your suggestions.

If you have time to try our app again and want us to support you, please feel free to contact us.

Best regards,
Kaylee