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5 Starts for service today. i used the chat feature to get help with product issues which turned into a whole new can of worms. Opening a Shopify store is NOT as easy as it is advertised however, thanks to the help, patience and commitment of my agent i was able to get a better understanding of what was happening. Unfortunately, i am on my second month of paying for this Shopify store and at the end of my communication with the agent i was unfortunately told i would have to wait at least another week and hopefully the problem would resolve itself (syncing products and collections with social medias)
My agent was wonderful. His solution, very dissapointing. ...But the fact that the only "solution" we have at this time is to continue to wait is extremely frustrating. i have been paying for this store and putting my blood sweat and tears into our store for the past many weeks, hitting roadblock after roadblock and i finally thought i was going to get all these issues solved today with my super helpful and friendly agent- unfortunately all he could do was to tell me to KEEP WAITING and he would follow up next week.
I appreciate the agent-HE gets 5 stars (just for the record, i am only rating 5 stars because of his service) The app however i do not actually give a 5 star rating-its difficult to understand and navigate. Furthermore, i still havent heard back from anyone regarding correcting the actual name of my store.
MDR-Creations-Store/Shopify.com or whatever is NOT the name of my store-it was an accident at setup and supposed to be able to be changed and i don't want it showing up everywhere. it is supposed to be : TarotAndTeaRoom.com ...etc... . www.tarotandtearoom.com is the only domain i own. Again 5 stars for todays chat service. The rest needs serious work im sorry to say.
The app is okay, and it does the job. However, the developer requests for any basic setup additional fees, normally starting at $49 USD for anything. We use other CedCommerce integrations, and this is the poorest one. It is very limited and always says that the setup options will be available in the next update, but nothing yet.
看上去不错,但使用先搜集信息然后链接FB,连不上现有主页还要重新创建,十分麻烦,估计是新开发的程序,有待努力改进哈。
It looks good, but it is very troublesome to use to collect information first and then link to FB. It is very troublesome to recreate the existing house. It is estimated that it is a newly developed program and needs to be improved.
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