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Helpful. A bit of a language barrier but he was patient with me
We used this app to integrate products to our Facebook and Anand was very helpful and available to attend to all queries
The support team is very friendly and timely. The guy was able to expalin to me all the steps and on how to "Bulk Upload" my products. Easy to use app. I hope to see sales soon. Thanks CedCommerce
Support is helpful and walks you through everything. The app is a bit complicated to set up. You cannot use this on a Facebook page that already has a Shop setup connected to Shopify, so you'll have to create a new FB page for this. I'm waiting for my marketplace application to be approved for now.
thank you sir for helping me this evening you helped me with Facebook and I hope I can continue to make money with this
Went smooth and had a helpful customer service to support with my query
I've been using the TikTok Shop Cedcommerce Social Connector app for a few months now and I'm very pleased with how it has streamlined my business operations. The automatic order syncing saves me so much time by eliminating the need to manually enter orders. I can now focus my energy on other important tasks.
They are always available and ready to help you! I recommend them!
I have had one of the most amazing experience with this product thus far. I reached out and within minutes of me downloading the app, the representative, Ujjwal, was on it and dedicated to seeing me through. I was able to efficiently complete the upload of my products from Shopify to TikTok Shop store in moments. I have been searching for weeks on how I would be able to get all of the products into the TikTok and boom, CedCommerce!!! Thanks again for a wonderful app and for Ujjwal. Don't hesitate people, get it!!!
Prabah and Shikha from CEDCOMMERCE are absolute lifesavers! I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. Thanks to their exceptional expertise and dedication, they not only provided a prompt and effective solution but also guided me through the entire process, making it a seamless experience. Their knowledge, professionalism, and outstanding support truly stand out. I can't thank them enough for their incredible assistance, and I highly recommend CEDCOMMERCE, especially Prabah and Shikha, for anyone seeking top-tier e-commerce solutions and support.
I have been using the CedCommerce TikTok Shopify Connector app and wanted to share my experience with the app and its customer support. Overall, my experience has been fantastic!!
The app has proven to be very effective in connecting my Shopify store with TikTok. The features offered, such as product syncing, automatic order management, etc., have been smooth and reliable. The integration process was easy and seamless.
The customer support provided by CedCommerce has been exceptional.
The app is okay, and it does the job. However, the developer requests for any basic setup additional fees, normally starting at $49 USD for anything. We use other CedCommerce integrations, and this is the poorest one. It is very limited and always says that the setup options will be available in the next update, but nothing yet.
Excellent customer service and help making sure you're onboarding is done correctly. Highly recommend from the experience I've had so far working with the CedCommerce team.
App is very clear and easy to navigate and use as well.
very helpful service
Great - I’m so pleased with this service, they helped me upload my products to TikTok Shop. I had a few difficulties, but they got me through all of them with ease.
Thanks Ujjwal for your help today
A Seamless TikTok Integration with Shopify: A Review of CedCommerce TikTok Shopify Connector
Introduction: I recently had the opportunity to explore and integrate CedCommerce's TikTok Shopify Connector into my Shopify store, and I must say, the experience has been nothing short of impressive. In this review, I would like to share my thoughts and insights about this integration, highlighting its features, ease of use, and overall value it brings to my business.
Reliable Customer Support: Throughout my experience with CedCommerce TikTok Shopify Connector, I have been thoroughly impressed with the level of customer support provided. The team at CedCommerce has been responsive, helpful, and prompt in addressing any queries or concerns I had. Their dedication to ensuring a smooth integration experience is commendable and further enhances the overall value of the connector.
The CedCommerce Social connector app was a great experience. I was stuck on the onboarding process and the HelpDesk technician virtually assisted me with the set up.
After being frustrated, thinking I wasn't going to be able to open my online shop, the technician patiently walked through each step with me to completion.
Thank you!!
App is pretty straight forward to set up, was able to sync the desired product to Tiktok Shop. Not sure where the error is but none of my products are available for purchase though so defeats the purpose. History on each item shows 'OpenAPI' keeps updating the available inventory for all my items to 0. I opened a ticket with both Tiktok and CedCommerce to look into. Still waiting to hear back from TikTok but CedCommerce support looked into the ticket for a bit then ghosted me in chat. I got an email later that ticket was closed as resolved..but uhm not resolved. Not really happy with it, maybe I'll try another Tiktok interfacing app
The customer service was excellent. Importing products from my store to the cedcomm app was super quick and easy. I was having an issue uploading product to Shopify store and went to the chat and they were able to upload all of my products to my TikTok shop in 5 minutes…. This is a service worth paying for!! Highly recommend! Don’t waste time or money with the other connector apps.
"I recently encountered difficulties while trying to connect my TikTok shop to Shopify for order automation and was struggling to find a resolution until I came across CEDCOMMERCE. The experience with them was simply amazing! They assigned me a dedicated agent, Ujjwal Banerjee, who was extremely helpful and knowledgeable. Ujjwal promptly jumped on a call with me and meticulously went through all the steps needed to resolve my issues, ensuring a seamless experience for me.
The level of customer service provided by CEDCOMMERCE was outstanding and left me in awe. The team was attentive, responsive, and went above and beyond to address my concerns. They were not only proficient but also extremely accommodating, making sure that all my needs were met with utmost precision and care.
In addition to the exemplary customer service, I was also very impressed by their user-friendly dashboard. It's designed intuitively, making it very easy to understand and navigate, even for those who may not be tech-savvy. This greatly contributed to making the whole process smooth and hassle-free.
The efficiency and professionalism displayed by CEDCOMMERCE and Mr. Banerjee have significantly eased my workflow, allowing me to focus more on growing my business. I highly recommend their services to anyone facing challenges in integrating their online shops. Their commitment to customer satisfaction and attention to detail truly sets them apart in the industry."
prabhjot helped me with figuring out why the customer's information on the orders was **** in most of the information. I have to go into the tiktok seller central and change a setting. Thank you prabhjot for your help.
They have no support even with $19 plan. For support you have to buy $299 plan. Its rubbish actually. Never trust a company which have hidden agenda to sell.
i would recommend Cedcommerce facebook intergration very helpful.
I just installed the app. I had a little trouble synching my Shopify catalog,but the customer support was amazing. They were patience and got me set up. This app will greatly help with synching my Shopify store with our Facebook and Instagram shops. This app allowed additional product images to be synched other than just the default ones which I could do with the FB / IG app that I was using. This will help our marketing on Meta tremendously.
Has been pretty good, they are a fast support... For now we are happy since that we started work with CedCommerce
The service support I received was exceptional! The team was responsive, knowledgeable. The team was super quick in responding to my questions and solved my issues with a lot of patience and expertise. I really appreciate their efforts in making everything so easy for me.
I recently had the pleasure of interacting with CED Commerce's support team, and I must say, they exceeded all my expectations. From the very beginning, their responsiveness was remarkable. I reached out with a question about one of their products, and within minutes, I received a friendly and informative response that addressed all my concerns.
What truly impressed me was the level of knowledgeability their support representatives demonstrated. They knew their products inside out and were able to provide detailed explanations without hesitation. It was evident that they were experts in their field and genuinely passionate about helping customers.
In one call, I went from the Free Plan to the Exclusive Plan which is what I badly needed. Thank you so much.
Great help and service , they helped out with all my needs it was so easy just getting someone to reach out
Great service! Just started using the app. They helped me set my Facebook up with my store! They synced all my products to my Facebook shop for me! We are working on getting Instagram setup now! It has been a smooth process!
I can't believe that I have this solid support on assistance! Normally Facebook support sucks but CedCommerce team is really helping a lot to cover FB's mess :)
i just shared the screen and i got helped with such a good assistance.
i'am convinced that a service like this will grow fast.
Thank you.
they are very helpful. no other company can offer their services. great customer service. would highly recommend to anyone.
This was a very successful experience. For years I have been trying to integrate my insta and facebook with my store and have failed. Today was worth it 100 percent! I highly advise everyone to download this app.
I had a wonderful experience with Kartik...I hope I spelled that correctly. He was very patient with me and helped me to get my Shops working correctly again. Thank you so much!!! Here's an update: today, I talked with Akshay and he helped me to completely understand how the CED commerce option works in the Dashboard and it is fantastic! Thank you so much Akshay, i really appreciate you!
One of the better apps for Facebook and Instagram. 24 hour support and constantly updates your product plus you can run ads from your Shopify admin.
Was a good app before the upgrade. After the upgrade always received an error page. Uninstalled and reinstalled and left the update running for hours and it never finished.
cedcommerce is an easy to use app that makes building an e commerce site a breeze. The apps user friendly interface and helpful customer support make it an excellent choice for anyone looking to create or fix your professional online store quickly and efficiently thank you .
Support staff was super helpful in getting my material properly uploaded and working on FB. I am a newbie at setting these systems so the help I received was invaluable. Support is there when needed for sure. Highly recommend. Vermont Country Bazaar
I had a very easy experience with the support team setting up my shopifiy store. I would recommend using this option to further your objective. Thank you for the support.
App agent was very friendly and helpful. Walked me through how to connect correct accounts and stag products to the shop. Extremely helpful as i spent hours trying to do it on my own but agent was able to assist in small time frame. Looking forward to an ad partnership with the company also. Thanks!!
Now that I have used the app for a while every time I try and get support it is crickets.
No one answers the email. I did get one email back but it took a long time and now again it is crickets. I am going to switch to another app.
I just signed up and the customer service has been fantastic! All of my questions have been answered and with their help I was able to set up my Facebook shop very easily. I am giving them a 10 out of 10.
Just spent a good hour+ with a rep who helped me connect my account. I shared my shared my screen, but my mic didn't work. The rep was so patient and helped me navigate through everything very well considering. My facebook shop is a disaster due to a former app I was using; their app was not feeding/updating my page which has resulted in a big problem. I use CedCommerce for eBay and was very impressed with the set-up process, knowledge of the reps and how patient and helpful they were. Since I discovered my facebook issue, I found CedCommerce also data feeds to facebook. So glad I did.They are working to resolve the issue. I look forward to using this app for my future facebook shop. Highly recommended! Thank you!
The rep from this app was very patient and easy to work with. Setting up my shop was easy with their professional guidance.
All I have to do is click a few buttons, and its all sync'd.
Extremely easy to use, like taking a picture easy.
It is awesome that live chat expert that I am able to speak to and get immediate assist for checking and confirming.
I feel more confidence for shopify and facebook for my business
Thank you very much.
Great application and perfect customer service. Thank you very much. I am very happy to be able to finally launch my store with the help of this application. I recommend it
Thank you so much for your help. It is such a relief to have such great support for people like me. App looks so easy to navigate and with the help of the support staff, there was no stress at all. Highly recommended to use this app.
The support was very fast replying and solving my issue. The app works great as well. I can't recommend it more, great job!
WOW!!! Installed app and was struggling a bit from Facebook side, but within less than half hour I got amazing online support. These guys are so helpfull and my Facebook store is up and running and connected to my Shopify store.
THANKS guys, top 5 star service
I would like to give thanks and appreciation to the representative that helped me. He was friendly, polite, and positive. Excellent job!
excelente ayuda! me resolvieron temas muy rapido y muy amigable. Pude solucionar diferentes temas que tenia pendientes en una sola conexion.
they got a great team it seems over there im still working out the kinks but I got what he was saying. Thanks and blessings
the tech support advisor was super helpful and sorted out my issue and helped me to integrate my shop through FB $ IG. Thank you for your support, service and effiency. i loved it!