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I had a hard time with adding a feed to upload my products to Facebook but when I found this app it fixed my problem. It is very easy to use and I can't wait to setup my Instagram feed. I had a question and contacted support and they were very quick to answer my question and now everything is working great!!
This app is amazing, but the customer service is even better. They are patient and kind, and calmed me during my mental breakdown when I made an absolute mess of my Shopify account. I am so grateful for this app, and excited to use it to its full potential.
I am generally very happy with Shopify’s Facebook commerce app. This app does its job in syncing our Facebook orders to Shopify. The app is easy to work with and everything is self-explanatory, you do not need to be an expert of some sort. You can use different pictures, descriptions, titles on Facebook listings, yet still sync inventory, price and also order syncing tracking numbers back to Facebook. However, changes directly in the Facebook Commerce page is a no go, you need to make changes in the app itself to make sure that it will get synced with the orders and products in Facebook, for example if using a different title on your Facebook listing than on Shopify, then this will break the link between listings on Facebook and Shopify, and then you will need to manually go through and map the listings back to Shopify. The app still needs more work as far just keeping listings in sync, but it does its job well in syncing orders back in forth when the link is not broken if you change the title. Glad to be using this app with 5 star review!
Am very grateful for the online live help I have just received. I have been struggling with facebook for a while and the information provided will hopefully bring about a solution now.
Very supportive and helpful! I managed to successfully solve my issues with the online chat! Thank you again to the support team
This app is a must. No other app would work like that. It connects your store with the Facebook marketplace and its a sales channel to sell your products freely on the Facebook marketplace. You can create profiles for the products you want to put on Facebook. Another great feature is that you can set your price based on cost just for Facebook. Developers are very good at support, especially Sonali will hear all the troubles you have with this app. Great work!
Ced are all really prompt with support and always fix things quickly, I use a lot of CED apps because I know they will help me if I need it
I decided to write a whole new review. I spent time being helped by Rishi Raj yesterday night with a whole new set up of my Facebook Page & Instagram, of course. Anyway, Since the upgrade to the new Facebook/Instagram Shop, my Facebook/Instagram Shop has never worked properly. They were not syncing with my Facebook at all and I kept seeing all my old products that I didn't even carry anymore. Long story short Rishi Raj was so patient and kind. I felt so comfortable through the whole set up walk through. My Facebook Shop is now fully working properly, along with my Instagram Shop. Everything is now fully syncing like it should have from the very get go. 5 stars for sure! I would give more if I could. Thank you so much!! Everyone needs this app., So worth all the headaches!
very helpful on the set up of linking my Facebook and Instagram accounts for shopping, wouldn't have been able to do it without them. Very easy and painless process. Thank you!
A must have app for anyone wanting to link their shop to FB Marketplace. Customer support is 10/10, quick to respond and to take action. Highly recommended. Thank you CedCommerce.