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Customer support team were very helpful in getting me set up and walking me through the integration. Very professional service and hoping to see how the app will help my business over the coming weeks
Such a nice and supportive customer team. They have been investing a lot of time in order to answer all my questions. They also helped me figuring out how to connect correctly with all social media accounts and to complete all the setup and configuration steps successfully. I´m very confident that as soon as my business is ready to sell on social media, this tool will help us a lot. Thanks again :)
This app allowed me to upload all my products to Facebook in a snap. Technical support was excellent and very knowledgeable. It was a great experience. Thank you Arpit.
The support was very fast replying and solving my issue. The app works great as well. I can't recommend it more, great job!
If I could give this app negative stars I would. Their customer service is horrible, the app has never worked right, its caused multiple customer service issues, purchases do not push to shopify, after multiple attempts at getting this fixed their foreign customer service and tech support still don't fix issues. They cannot type english correctly to communicate effectively. Every aspect of this app does not work right and FB should be ashamed of allowing such horrible companies to work with them. I regret ever using this company
Thank you for taking the time to write about your experience. We, at CedCommerce, pride ourselves in doing everything we can do, to ensure the highest degree of client satisfaction. We’d love to make things right for you. Please give us more information about your specific situation. If you wouldn’t mind connecting with us at skype/phone no. at your earliest convenience. We look forward to speaking with you and working towards earning back your business. Have a good day!
I must say, these guys are awesome!!!! They know exactly how to the Shopify and Facebook integration works. Rishi and team took the time to walk me through the necessary steps and gave me great guidance. I absolutely recommend anyone looking for help to reach out to these guys. BIG THANK YOU!
I worked with CEDCOMMERCE for few platforms, but I recently had the pleasure of working with the support team for the Facebook & Instagram Shopping app on Shopify. I was extremely impressed with the level of patience and comprehensive assistance provided by the team member I worked with even during late hours.
It was a bit confusing at first, but the people at CED Commerce were able to get my Shopify Store to show on FB Marketplace (24 hour process, so I will see it tomorrow). Helpful people that worked patiently with me.
Nice support team. Easy and great. I got voice call support and whatsapp meet to help to integrate fb shop with my store.
I recommend, very kind and patient support guys, you have a team that can help you in many problems. keep in touch with you on whatsapp every time you have problems.