Omega Facebook Pixel Ad Report
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Not happy with the support received! The tech support just disappeared on me while I have some problems with my pixel data because of the app.
Hi Glowsart,
Thank you for taking the time to tell us why our service failed to meet your expectations and we are sorry for all the inconvenience you had while our support is away.
Our app is still tracking enough purchases but there is an error in displaying data in Analytics in-app, so you can't see the correct information on your side and our dev has fixed that.
Sorry again for any inconvenience caused to you and please let us know if you need any further assistance from us.
Have a great day!
Best regards,
Omega Team
Seems pretty accurate so far, still have to try for a few days more. Hope this app could solve the problems of Facebook.
Hi Toysbunny,
Thank you so much for your review. We are happy that you had a great experience with our app. Our team is always here to solve any of your problems. Please feel free to contact us if you need more help.
Have a good day!
Kaylee - Omega Team
It can track page view data, but can't track checkout data and purchase data. What's the reason？Hope to be better.
Hello,
Thanks for the feedback!
We have updated app for track checkout page, please check!
Please contact us via email: contact@omegatheme.com so we can offer our support should you need it.
Omega Support Team
This is a great app that is super simple to set up! Customer support is both responsive and extremely helpful.
Hi Added Motion,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Our team will try the best to improve the app in the near future and promise to make you satisfied 100% with the app.
Omega Team
I used this app to help me add multi pixel. Although there are many difficulties, Ngoc help me kindly, love her.
Hi
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
App helps a lot. Better tracking and therefore I can analyze my ads better. The customer support is excellent!
Hi Secret Sophie,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
dịch vụ hoàn hảo , chăm sóc khách hàng tốt , tận tình mọi thứ từ a-z . Đây xứng đáng là 1 app ngon .
Customer Service Rep Stella was incredible. This level of service is almost unmatched anywhere else.
Hi Beautiful By Madeline,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
thanks for Joy's patience. I think my problems can be solved. Keep doing and bringing the best excellent experiences to us. thanks
Hi DUKWIN
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Excellent! The support and development teams have been working hard to resolve our issues and I really like their service! Hope they can have more and better new products, I'd love to use them!
Thank you so much for your sharing 👏👏👏! Our team, especially the Dev team, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡