Omega Facebook Pixel Ad Report
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Awesome help from Vincent and fixed all the issues we had with the app and the pixel.
That's fantastic to hear! 🌟 We're thrilled that Vincent provided awesome help and resolved all the issues with the app and the pixel for you. If you have any more questions or need further assistance, feel free to reach out. Thanks for your positive feedback! 😊🚀
Horrible support, they never respond. This also does not integrate the pixel properly at all. I missed 2 days worth of data on a pixel because this app did not track it. Completely trash and not worth it. Avoid at all costs.
Hello there,
Thanks for taking your time sharing your experience with our app and we are sorry for the problem caused to you.
As your message delivered to us during the off working days that's why there was a little delay in replying to your request.
We have checked and saw that you are checking the events on the checkout page which Shopify does not allow third-party apps to track except in the case you are Shopify plus account. But it can still track the Initiate Checkout event when you click the checkout button on the cart page and purchase event on the thank you page.
Our team reached you a day ago via chat, email, and phone call but hasn't seen replies from you yet.
We hope you can give us another chance to support you, please get back to us.
Best regards,
Kaylee
I used this app to help me with my Facebook conversations and tracking what a wonderful app I would recommend this app
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Very friendly support I was helped immediately and the app also works. What do you want to do even better?
Hi KristallEcht
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
great support fast installation of app. easy to use and it works immediately. i highly recommend the app
Hi Homewhis,
We really appreciate that you enjoy tracking with our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Best regards!
Omega Team
Angel Level Support From NEIL. This Boss Bro Answered and Solved my countless questions and Problems. Amazed by his Patience and Support. I am Speechless for his patience and assistance. Go Ahead Omega. Love from AP.
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck! 🦉🦉🧡
customer service (Rosie) is very helpful, she guide me through all setting, answer & explain all questions patiently. DEV Team (Dương) is efficient to help me check my store setting. i am waiting for the result from this app
Hi, we’re blown away by your kind words! We’re sure that the whole community would like to hear your review of our Omega’s multi-Facebook pixel app. We’d love to get in touch and hear more about your experience with our app and service. Thanks again, and have a great day
Very good app, customer service solved my problem quickly, maybe more instructive than Facebook's official guide, I believe it can help more people
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Cheers from Rosie!
Wendy helped me really quickly. i appreciate the kindness and the customer service.
🌟 Big shoutout to Wendy for her swift assistance! 🚀 We're thrilled to hear that you had a positive experience with our customer service and appreciate your kind words. If you ever need help or have more questions, Wendy and the rest of our team are here for you! Thanks for choosing us! 😊🤝
a really good app! Great support and fast debugging of issues! I can't thank joyce much more. She is really kind and supportive!
Hahha yeewwww!!!! A pleasure to help ya! Yes for sure only wish for the success of your company 🚀📈🌟