Omega Facebook Pixel Ad Report , 1,249件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年7月27日

Installed the app and support was very helpful but then after a few days i realised my ads manager tracking was even more off than before I installed the app. spoke to support who came up with ridiculous reasons why the app wasn't working then after half an hour chatting they said their app was clashing with other apps I have. in the end, I just removed the app forever. only wasted days of good pixel data.

Home Work Deals
イギリス
アプリの使用期間:5日
Omegaが返信しました 2021年7月27日

Hello!
Thanks for taking your time to share your concern and we are sorry for the negative experience you had with the tracking issue.
As we checked the reason is because of the discount app that make the order not go through Shopify thank you page, which is not possible for our app to track purchase event. Our developer tried to customize the code but it can't work as the order obviously did not go through Shopify thank you page.
We do understand your frustration and apologize for all inconveniences caused to you.
In any way, if you decide to not use the discount app that conflicts with our code, please contact us, we are more than happy if we can support you.
Sorry again for making you disappointed.

Best regards,
Omega Team

2022年4月6日

Very good app, customer service solved my problem quickly, maybe more instructive than Facebook's official guide, I believe it can help more people

HomeMiYN
中国
アプリの使用期間:約3時間
Omegaが返信しました 2022年4月6日

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Cheers from Rosie!

2020年1月22日

Doesn't work. Installed this app, got a few sales and it didn't let the pixel track anything. The developer needs to look into this.

FabLifer.com
アメリカ合衆国
アプリの使用期間:3日
Omegaが返信しました 2020年2月3日

Hello there,
Thanks for leaving your review about the app.
I am not sure what the real problem you are having is.
We tried to contact via email (support@fablifer.com) but did not receive your response.
We look forward to getting your response.

Regards,
Omega Support

2022年3月18日

a really good app! Great support and fast debugging of issues! I can't thank joyce much more. She is really kind and supportive!

Beast Arena
ドイツ
アプリの使用期間:約2時間
Omegaが返信しました 2022年3月18日

Hahha yeewwww!!!! A pleasure to help ya! Yes for sure only wish for the success of your company 🚀📈🌟

2022年7月7日

Tracy is very helpful and she is so helpful to guide me through the pixel setup process and help me test the event to see if all event is working. I wish I could give 6 stars if possible. love that app. highly recommend

NJ-Jewellery
アメリカ合衆国
アプリの使用期間:約2時間
Omegaが返信しました 2022年7月8日

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition she deserves. Thank you again, have a great day!

2022年11月10日

Tracy is very professional in customer service and very gentle, he solved all my problems. She made everything easy and perfect!

AnmutCo
中国
アプリの使用期間:約1時間
Omegaが返信しました 2022年11月10日

You're amazing William 🥰🥰🥰. I'm blown away by your positive words, really appreciate the time you took to write such a nice review. Let’s boom your sales MASSIVELY 🚀🚀🚀

2022年11月15日

Customer service helped set up the app! I have never done this before and couldn't have done it alone :)

Hummermob
カナダ
アプリの使用期間:約1時間
Omegaが返信しました 2022年11月15日

Our customer support team was doing cartwheels after reading your review of their work🥰🥰🥰. It's so encouraging to see great customers appreciate our efforts.
Love from the Omega support team 💙💚💛🧡

2022年6月15日

Super great support. These guys help you from A to Z if you don't know how to fix things. Thanks and also happy with the tracking, 10-10 !

Annamiller
ドイツ
アプリの使用期間:約1時間
Omegaが返信しました 2022年6月16日

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

2023年2月27日

Excellent 5 star support from Lynn. Easy to use instructions and interface. Highly recommended over the default Facebook app.

Heartful Diamonds
オーストラリア
アプリの使用期間:約1時間
Omegaが返信しました 2023年2月28日

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing our app. We look forward to serving you for many years to come!

2022年7月28日

i would not recommend this app to anyone! super confusing set up and the support just make you more confused! the instructions and videos they send you does not correlate with your business settings. ive used many apps in my 3 years of using shopify and these guys are by far the most terrible customer support. I would never recommend this guys to anyone!

oz supplyz
オーストラリア
アプリの使用期間:約19時間
Omegaが返信しました 2022年7月28日

Hello
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. We appreciate it if there is any chance that we can help you with the app from scratch, so please let us know if you need any assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team