Omega Facebook Pixel Meta Feed

Omega Facebook Pixel Meta Feed

レビュー (1,748)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月2日

They even helped me to remove my old pixel hidden in the theme files. Im not an IT guy, but with them it is so easy to install pixel.

Hoagard.com
ドイツ
アプリの使用期間:約1ヶ月
Omegaが返信しました 2025年1月5日

Thank you so much for your wonderful review! 🌟 We’re delighted to hear that our team could help remove the old pixel from your theme files and make installing the new pixel easy for you, even without an IT background. 👍😊 Your satisfaction means the world to us, and we're always here to support you. Thanks again for your trust and support! 🙏✨

編集日:2024年12月26日

Great customer service. Was a great tool when I needed it.

Starling Petals
アメリカ合衆国
アプリの使用期間:5ヶ月
Omegaが返信しました 2024年12月24日

Hi there,

We're really sorry to hear about the inconvenience you've experienced. The charge occurred because the app was uninstalled after your new billing cycle began. Our team has reached out to you to provide a solution, and we hope you've checked our messages.

You can contact us directly at support@omegatheme.com. We're here to help and want to ensure this issue is resolved for you.

I appreciate your understanding.
Best regards,
Kaylee from Omega customer support team

2024年11月23日

The app is great, it tracks really everything, and the customer support is always available and ready to help you, super satisfied.

Brainer Toys
スペイン
アプリの使用期間:8ヶ月
Omegaが返信しました 2024年11月26日

Thank you for your fantastic review! 🌟 ✨ Our customer support team is always here to help, and we're thrilled you're super satisfied! 🙌 If you need anything else, feel free to reach out anytime. 💬❤️

編集日:2025年1月20日

Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the App developers cannot fix it. So do not install this app!!! This app broke my Shopify.

Edit: They responded that they wanted to help me (or they try to appear helpful). However, the app developers tried to fix it for more than 1 week. And they couldn't fix it.

CommanderNutrition
トルコ
アプリの使用期間:12日
Omegaが返信しました 2025年1月19日

Hi!

Thank you for sharing your experience with our app. We're sorry to hear that it did not meet your expectations. We genuinely strive to provide a seamless experience for all our users and regret any inconvenience caused.

The issue you mentioned regarding the "additional details" section is uncommon, and we deeply apologize if it caused any disruption. Our support team is always here to guide you through fixing this manually or addressing any lingering concerns.

We would love the opportunity to assist you further and make this right. Please feel free to contact us at support@omegatheme.com or our 24/7 live chat channel. Your feedback is invaluable in helping us improve, and we truly appreciate your understanding.

2024年11月18日

BEN from omega help center helped me big time with referring me to a paypal tracking number sync app, and also helping me along with Tracy to adjust some things with ads reports. LIFESAVERS

VANTAGE-MELBOURNE
オーストラリア
アプリの使用期間:5ヶ月
Omegaが返信しました 2024年11月20日

Thank you for sharing your experience! 😊 We're thrilled to hear that Ben and Tracy provided such outstanding support with the Omega Facebook Pixel Ad Report app. 🌟 It’s great to know they went the extra mile to assist you with PayPal tracking and ad reports. If you need anything else, our team is always here to help! 🚀✨

2025年1月28日

i would love to send my regards to Samuel for supporting me by checking if i have satup omega pixel correctly, and he double checked everything

he was quick in his support

Velloria London
クウェート
アプリの使用期間:26日
Omegaが返信しました 2025年2月2日

Thank you so much for your thoughtful feedback! 😊 We'll be sure to pass along your kind regards to Samuel. 🙌 He’ll be thrilled to hear that his quick and thorough support made a difference in setting up Omega Pixel for you! 💪✨ If you ever need help again, we’re always here for you. 🌟📲

2024年11月24日

This software is very easy to use. When encountering problems, the team will follow up and solve them in time. I am very satisfied.

Kézműves
中華人民共和国香港特別行政区
アプリの使用期間:2年以上
Omegaが返信しました 2024年11月26日

Thank you for your fantastic review! 😊 We're thrilled to hear that you find our software easy to use and that our team is always there to help promptly. 🛠️ Your satisfaction is our top priority! 🌟 If you ever need assistance or have any questions, feel free to reach out anytime. 🙌💖

2024年12月3日

The Omega team is great, and Hana really stands out with her quick responses and customer-focused approach. She’s super helpful and makes sure you get exactly what you need. Great support overall – thank you guys!

Van Leeuwen Mode
ベルギー
アプリの使用期間:14日
Omegaが返信しました 2024年12月5日

Thank you for sharing your experience with the Omega Facebook Pixel Ad Report app! 😊 We're thrilled to hear that Hana’s quick responses and customer-focused approach made such a positive impact. 💪 She’ll be so happy to know her efforts are appreciated! If you ever need further assistance, our team is always here to help. 💙✨

2024年12月16日

Always the most supportive customer support helping every step along the way. Forever inspired by this level of service and care. Recommended!!!!!!!

My Store
アメリカ合衆国
アプリの使用期間:2ヶ月
Omegaが返信しました 2024年12月18日

Thank you so much for your amazing feedback! 🌟 We're thrilled that you're happy with the Omega Facebook Pixel Ad Report app and our supportive customer service. 😊 Your recommendation means the world to us, and we're always here to assist you every step of the way. 🚀💙

2024年12月21日

Amazing support! Their extension helped us to improve FB reporting!
A+++ Highly recommended!

Salviv Global
アメリカ合衆国
アプリの使用期間:5ヶ月
Omegaが返信しました 2024年12月23日

Thank you for the fantastic feedback! We're thrilled to hear that the extension helped improve your FB reporting. We truly appreciate your recommendation and are always here if you need any further assistance. A+++ to you as well! 😊