Algemene beoordeling
5
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
28 juli 2022

i would not recommend this app to anyone! super confusing set up and the support just make you more confused! the instructions and videos they send you does not correlate with your business settings. ive used many apps in my 3 years of using shopify and these guys are by far the most terrible customer support. I would never recommend this guys to anyone!

oz supplyz
Australië
Ongeveer 19 uur gebruiken de app
Omega heeft geantwoord 28 juli 2022

Hello
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. We appreciate it if there is any chance that we can help you with the app from scratch, so please let us know if you need any assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

12 juni 2021

Horrible support, they never respond. This also does not integrate the pixel properly at all. I missed 2 days worth of data on a pixel because this app did not track it. Completely trash and not worth it. Avoid at all costs.

Ocean Gaming Pods™
Verenigde Staten
Ongeveer 12 uur gebruiken de app
Omega heeft geantwoord 13 juni 2021

Hello there,

Thanks for taking your time sharing your experience with our app and we are sorry for the problem caused to you.
As your message delivered to us during the off working days that's why there was a little delay in replying to your request.
We have checked and saw that you are checking the events on the checkout page which Shopify does not allow third-party apps to track except in the case you are Shopify plus account. But it can still track the Initiate Checkout event when you click the checkout button on the cart page and purchase event on the thank you page.
Our team reached you a day ago via chat, email, and phone call but hasn't seen replies from you yet.
We hope you can give us another chance to support you, please get back to us.

Best regards,
Kaylee

Bewerkt 25 oktober 2021

It is easy to set up and economic to use, recommended to all sellers for a more accurate event records

Ziibrasofficial
China
8 minuten gebruiken de app
Omega heeft geantwoord 26 oktober 2021

Hello Ziibrasofficial!

We so appreciate you taking the time to share your experience with our app !
If you have any questions or need assistance from us, please contact us. We're more than happy to support you.

12 januari 2020

Site's homepage started taking long to load because it was waiting for code.jquery.com which may have something to do with this app. Also according to facebook pixel helper my main pixel was showing errors. Uninstalled app and rolled back theme.liquid and its now loading fast with no pixel issues. This app needs more work.

VVS Jewelry
Canada
10 minuten gebruiken de app
Omega heeft geantwoord 12 januari 2020

Hello there,

Thanks for your review and for trying our app. For your feedback, we want to confirm that our application totally does not use jquery, so I don't think it is the problem that caused the slow loading issue on your store.
Please reinstall the app and our team will help you find out the root problem.
Regards,
Omega Team

21 februari 2024

Avni
India
Meer dan een jaar gebruiken de app
Omega heeft geantwoord 23 februari 2024

🌟 Wow, thank you for the upgrade to a 5-star rating! 😊 We appreciate your support and are delighted to have met your expectations. If you ever need further assistance or have more feedback to share, we're here for you. Cheers to a fantastic experience! 🌟👍

5 april 2024

MoveekBuddyShop
Vietnam
2 maanden gebruiken de app
Omega heeft geantwoord 8 april 2024

⭐️⭐️⭐️⭐️⭐️ Thank you so much for the five-star rating! We truly appreciate your support and are thrilled to know that you're satisfied with Omega Facebook Pixel Ad Report. If you ever have any feedback or need assistance, please feel free to reach out. We're here to ensure your experience remains excellent! 🌟🚀😊

31 januari 2024

LIVALL RIDING
China
Ongeveer 2 jaar gebruiken de app
Omega heeft geantwoord 2 februari 2024

Thank you for the 5-star rating! ⭐️ We truly appreciate your support and are delighted that you've had a positive experience. If there's anything else we can do for you, feel free to let us know. We're here to help! 😊🌟

1 april 2024

OrizCase
Verenigde Staten
24 dagen gebruiken de app
Omega heeft geantwoord 2 april 2024

🌟🌟🌟🌟🌟 Thank you very much for your 5-star rating! It's a great encouragement for us to know that we are meeting your expectations. We're here to provide an exceptional experience, and we're glad we've been able to do that for you. If you need anything else, please don't hesitate to contact us. We're always ready to help! 🚀😊

5 maart 2024

TheoryUniversity
Italië
Ongeveer een maand gebruiken de app
Omega heeft geantwoord 8 maart 2024

🌟 We appreciate your 5-star rating and the fantastic review! 🚀 The Omega Facebook Pixel Ad Report app is designed to enhance your analytics, and we're thrilled it's working well for you. If there are any features you'd like to see or improvements, we're all ears! 🤗📊 Keep shining in your marketing efforts! 💫

21 april 2024

TrekTech
Italië
8 dagen gebruiken de app
Omega heeft geantwoord 3 mei 2024

Thank you for the 5-star rating for the Omega Facebook Pixel Ad Report app! 🌟 We're thrilled to know you're satisfied with the app and appreciate your feedback. If you have any questions or need further assistance as you continue to use the app, don't hesitate to reach out. We're here to help ensure you get the most out of your experience! 😊🚀