Flexify: Facebook Product Feed
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Flexify is more than a great app — it is backed by a team that genuinely listens to its users. They took the time to understand our needs, met with us directly, and turned our feedback into a new feature within just a few weeks. That level of responsiveness and commitment to continuous improvement is rare. Excellent product, outstanding support, and a team that truly builds alongside its customers.
Support team is super helpful and helps to solve issues, even if those are not directly connected with their app by feed in general. We've been using both apps - for Facebook and for Google for some time now and I definitely recommend them
Great app to have to stream line your data flux!
The support team is incredibly helpful with all questions and queries we may have, ensuring our experience is as smooth as possible.
I was honestly surprised by how fast the customer support team got back to us and actually helped solve the problem — super professional too. Overall, the app works really well. Definitely recommend it.
Flexify is a feature-rich app that solved a major issue for us. Their support team went above and beyond, guiding us step by step until everything was set up exactly as we needed. Excellent app and even better support!
We started using Flexify because it allows us to use a different image (and aspect ratio) for our products than those used on Shopify. Now, we also use the market and language feeds. They integrate perfectly with our commerce manager and the ads we are running.
Thanks to Aby for your great help and support along the way!
I have been using Flexify for more than a year now and I have to admit they have an immaculate support system. Whenever I was lost for direction or faced any issue they were quick to resolve it right away. I would highly recommend this app for people who want to sale their product catalogue from shopify on meta platform.
The app works fine for what it is intended for. Their team went above and beyond to help me arrive to a solution that their app was not meant / designed for. More than the app, grateful for their support and time!
Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions
Hey, Dominik here, Founder and CEO of Flexify.
We believe that your problem is caused by a misconfiguration that happened when your meta product catalog was first set up – which was not done via Flexify.
Why the issue popped up now, years later:
Meta suddenly started enforcing correct username/password settings on data sources. They now reject feeds with inapplicable username/password settings. You should have gotten an email from Meta/Facebook notifying you about the issue.
Unfortunately, there is nothing we can do on our end. We can neither prevent, detect, nor fix the issue for you.
But we have tried to reach you several times with instructions on how to resolve the situation.
All feeds have been and are being generated without disruption.
Know that we want to assist you in any way we can. Just reply to any of the messages we sent you and we will jump right on it.
