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I installed the app and tried by my own to create a new language feed on Facebook. Unfortunatelly i faced issues and i could't finish the set up. I got really frustared until the team helped me out. Aby, the contact person was a professionist, very friendly and really helpful. I received guidance step by step with photos , screenshots and knowledgebase articles and within 1 day she managed to solve my problem. I recommend this app and in the future i will try the google feed also ! :)
This app works fine. Their customer service is very responsive and resolves issues efficiently.
The app offers a free version for up to 1000 products, making it affordable for smaller businesses.
the app works great. it's cheap and works exactly as described. Aby their customer support was really helpful with my questions
Aplicativo excelente! Se precisar de suporte eles estão prontos para ajudar!
The app works fine for what it is intended for. Their team went above and beyond to help me arrive to a solution that their app was not meant / designed for. More than the app, grateful for their support and time!
Paid for the syncing to FB service for years from these guys. Shopify made it a free option. Flexify stopped syncing. They didnt notify me as per my settings. They wouldnt answer support emails. Poor actions
Hey, Dominik here, Founder and CEO of Flexify.
We believe that your problem is caused by a misconfiguration that happened when your meta product catalog was first set up – which was not done via Flexify.
Why the issue popped up now, years later:
Meta suddenly started enforcing correct username/password settings on data sources. They now reject feeds with inapplicable username/password settings. You should have gotten an email from Meta/Facebook notifying you about the issue.
Unfortunately, there is nothing we can do on our end. We can neither prevent, detect, nor fix the issue for you.
But we have tried to reach you several times with instructions on how to resolve the situation.
All feeds have been and are being generated without disruption.
Know that we want to assist you in any way we can. Just reply to any of the messages we sent you and we will jump right on it.
Customer Service was fast to resolve any issues I encounter. Thank you!
App works perfect and good customer support!
Great support all around