Avaliações (286)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 71% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 16% das classificações são de 1 estrelas
30 de agosto de 2019

I was having a lot of trouble getting my Shopify product feed over to Facebook Marketplace, even after installing this app since they have a known bug that keeps the inventory at 0, however, they implemented a fix that worked right away and now my products are available for FB checkout. The customer service was very responsive (within a few hours) and helped me resolve my issue. Assuming all stays working, I'm super satisfied with this app!

Embrew
Estados Unidos
1 day usando a aplicação
21 de abril de 2021

so frustrating!!! Each time I try and reach out I get a copy and paste answer. Somehow facebook merged an old store with my new store and I got this app to replace my product feed. Now I have to manually go in and redo all of the categories for the THIRD time. Facebook has rejected my products and my ads are suffering for it. I purchased this so I wouldn't have to go through all of my products one by one, and now I have to do it anyway. Even after creating the file in Flexify all of my old products are still in my feed, even though i chose to REPLACE my feed. What a mess!! And right before Mothers Day. SMH

Olive Branch Farmhouse
Estados Unidos
16 days usando a aplicação
Questão respondida por Flexify AG 26 de abril de 2021

Hi Olive Branch Farmhouse,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net

Editado a 23 de junho de 2020

The product works well and does what it says it will do. The issue to be careful of is not so much the product, however that going into using this, you still need to understand what it can and can't address.

Remarketing and the broken standards between Facebook and Shopify and Google aren't magically solved by using different feed apps. They can help tremendously - though you will still need a broad understanding of what is needed and what the various limitations are to ensure success.

Highly suggest also looking into support from digital marketing experts as well to fully scope out the challenges ahead and what can and can't be done to integrate the many systems and platforms out there.

Number 9 Fashion
Austrália
27 days usando a aplicação
Questão respondida por Flexify AG 18 de junho de 2020

Hi Number 9 Fashion,

This is Daniel from Flexify. Thanks for your valuable feedback, and we 100% agree - it is tough navigating the different platforms and a digital expert is always helpful to really get the most out of an ad campaign.

24 de julho de 2017

Shocking product - support requests ignored. Loads products we have in shopify as not to be available in Facebook. Does not cater to any currency but USD. Don't bother

Huiagiftware
Nova Zelândia
14 days usando a aplicação
6 de fevereiro de 2019

I know that the application is good, but in my case it never worked and I did not receive good support.

Relojes Mayoreo México
México
14 days usando a aplicação
Questão respondida por Flexify AG 5 de março de 2019

Hi Relojes Mayoreo México, you might want to reach out to the people who set up your domain. The redirect might happen before it even reaches Shopify.

Sorry not be of more help but this really is beyond the scope of the app and I cannot really debug it from here. Any further questions please just reach out!

Daniel

25 de março de 2019

Hate it! Didnt update properly. Contacted Customer service which was via email not chat so im not able to know when customer service is on. Checked the help area there are no examples. Completely new to this and disgusted by the lack of help. So i went and check youtube for help..there isnt even a youtube guide created by this app. FED UP!

Storeopoly
Canadá
11 days usando a aplicação
Questão respondida por Flexify AG 25 de março de 2019

Hi Storeopoly,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope I was able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.com

10 de agosto de 2019

Your app is not working! Check your data feed file is available at the URL you provided, then add the URL again. You can check by opening a new tab and pasting the URL to see if the file downloads.

Juri Elle
China
11 days usando a aplicação
Questão respondida por Flexify AG 10 de agosto de 2019

Hi Juri Elle,

This is Daniel from Flexify. Sorry to hear you are having trouble.

This sounds like a common configuration error that can easily be fixed. However only you can do it from your side since it has nothing to do with our app.

Please do not hesitate to reach out for help @daniel.heier@flexify.net

16 de janeiro de 2017

Great idea, but no support. It's not as easy as they make it out to be. Wish it would have worked.

4points
Estados Unidos
7 days usando a aplicação
Editado a 13 de agosto de 2019

I used this app to create a shopify data feed to my facebook shop. The app is really very striaghtforward. Facebook always isn't, but I was given the utmost in customer service from the Flexify team. Facebook (and Shopify for that matter) should be paying them!

You can check out my store at francesblueboutique.com and click on the FB icon at the footer and then click shop tab so you can see what this app will for you.

Frances Blue Boutique
Estados Unidos
About 15 hours usando a aplicação
24 de outubro de 2018

Sale price is not added in the feed, furthermore the feed is far from optimal. The developers really did a shitty job with this app..

123superdeals.nl
Países Baixos
7 days usando a aplicação