Facebook & Instagram

On the shopify facebook instagram setup page it says; Next Step for your shop... then a bubble then; allow messaging for customer support so customers can contact you quickly. If you select enable messaging nothing happens. Why is this?

It's frustrating that I can't use collections I've already created in Shopify in this app - having to redo work is maddening.

Struggling to get everything set-up. it is quite a misssion but hope it will be worth the struggle!

It helps you to get customers driven into your store and promote your store to start getting successful

I cannot tag products on my instagram

It was difficult to set up and I still have many issues to sync my catalogue

Having problems posting on instagram it seems FB has audio and instagram does not. I have a second issue I would like to mention, I have been threatened for the past several months from someone saying they are meta they say I have violations and copyright infringements. I have replied may many times, and all i get back is the same old messages saying We have been trying to contact you. Then after a few months they say I am being sued for something. I have requested SO MANY times that they should send me exactly what the problem is so I can address it directly. but this has been going on for months now. Can someone at META contact me directly and stop this harassment.

It is ok, could be a lot more user friwndly

always some issues syncing new products and having them appear on my instagram shop

Is not clear what is need to be, problem with permission a nd connected to the with shopify