Facebook & Instagram , 4 682 arvostelua

Kokonaisarvio
3,8
Lukumäärä luokitustasoa kohden
  • 62 % arvioista on 5 tähteä
  • 15 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 16 % arvioista on 1 tähteä
5. joulukuu 2023

a little hard to navigate.
my products took weeks and i still cant see them in shop
ads that i pay for are not targeting the people i tell it to
I told it local women age 21-54 and all the comments and i like i continue to get are from women in other countries,

Modern Trendz
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Meta vastasi 15. joulukuu 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

29. marraskuu 2023

It no longer allows me to access the "Manage Facebook data sharing preference" section, and my campaigns are negatively affected. Nobody can solve the problem.

Bcosmetica | Armonia tra Natura e Scienza | Cosmetici Naturali
Italia
Noin 3 vuotta sovelluksen käyttöä
Meta vastasi 15. joulukuu 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

13. maaliskuu 2024

Does not work in India.

Finch Life
Intia
8 päivää sovelluksen käyttöä
Meta vastasi 15. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review. Please check back for updates on when we will offer this service in different locations such as India.

Help Center: https://www.facebook.com/business/help/139029445945711

Thank you,
Meta Support

29. tammikuu 2024

ME HAN ELIMINADO COMO ADMINISTRADORA D EMI CUENTA EMPRESARIAL DE FACEBOOK Y INSTAGRAM. NO HAY FORMA DE ACCEDER Y NO ENTIENDO PORQUE LA HAYAN ELIMINADO ya que no hay forma de averiguarlo.

Traces of the World
Espanja
Noin 3 vuotta sovelluksen käyttöä
Meta vastasi 2. helmikuu 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña detallada. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos continuar apoyándolo directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

11. maaliskuu 2024

Great!

Bmath Investor Inc
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Meta vastasi 15. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

7. maaliskuu 2024

Ho provato a utilizzare l'app di Facebook per il supporto alle aziende, ma purtroppo l'esperienza è stata estremamente deludente. Innanzitutto, il supporto fornito per risolvere i problemi attuali è stato inefficace e poco professionale.

Non solo i problemi persistono, ma l'app stessa continua a non installarsi correttamente sul mio dispositivo, causando ulteriori complicazioni. Gli sforzi per ottenere assistenza sono stati vani, e il servizio clienti sembra non essere in grado di gestire in modo adeguato le problematiche degli utenti.

Sono deluso dalla mancanza di risoluzione dei problemi e dalla difficoltà nell'ottenere un supporto adeguato. Mi aspettavo di più da un'app di questo tipo, soprattutto considerando il suo ruolo cruciale nel supportare le attività aziendali. Chiedo aiuto in continuazione ma senza nessun esito. Manca il personale di assistenza

Amico Mio Shop
Italia
Noin kuukausi sovelluksen käyttöä
Meta vastasi 8. maaliskuu 2024

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
Supporto Meta

29. helmikuu 2024

I love it!

Heavy Hues Label
Yhdysvallat
11 päivää sovelluksen käyttöä
Meta vastasi 8. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

28. helmikuu 2024

good

LRIvera
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Meta vastasi 1. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

2. maaliskuu 2024

its pretty cool

Breeze LED
Yhdysvallat
Noin 7 tuntia sovelluksen käyttöä
Meta vastasi 8. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

26. joulukuu 2023

The customer service is the best

Celebritips
Yhdysvallat
11 kuukautta sovelluksen käyttöä
Meta vastasi 29. joulukuu 2023

Hi There!

Thank you for taking time to leave a review and sharing your customer support experience with us. We appreciate hearing from our customers and glad we were able to help!

Thank you,
Meta Support