Arvostelut (7 051)

Kokonaisarvio
4,2
Lukumäärä luokitustasoa kohden
  • 65 % arvioista on 5 tähteä
  • 14 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 14 % arvioista on 1 tähteä
28. joulukuu 2023

Excellent Performance of Facebook & Instagram.

Galaxy Onyx
Pakistan
2 kuukautta sovelluksen käyttöä
Meta vastasi 5. tammikuu 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

12. syyskuu 2024

ja den är bra

LunarLampan
Ruotsi
8 minuuttia sovelluksen käyttöä
28. marraskuu 2023

good

Kiacor Inc
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Meta vastasi 15. joulukuu 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

22. tammikuu 2024

GANZ SCHLECHT - BEI PROBLEMEN MIT META GIBT ES KEINE LÖSUNGEN UND KEINEN KUNDENSERVICE!

Meta - Facebook und Instagram - sind unerlässliche Tools. Obwohl ich jeglichen Anweisungen gefolgt bin, ist es mir bis heute nicht gelungen,
- dass ich Werbung schalten kann
- dass ich meine Zahlungsmittel verifizieren
- das die Werbeeinschränkungen auf meinen Konten aufgehoben wurden
- ein Ticket zu eröffnen
- das der Kundenservice reagiert und mir eine andere Lösung anbietet als Links, die ins Nirwana enden
- Shopify mit Meta zu verknüpfen

valleygrapes
Saksa
9 kuukautta sovelluksen käyttöä
Meta vastasi 26. tammikuu 2024

Hallo!

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchte Ihnen gerne bei einer Lösung behilflich sein.

Bitte kontaktieren Sie unser Business Support-Team über diesen Link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram damit wir kann direkt mit Ihnen Kontakt aufnehmen und sicherstellen, dass Sie das bestmögliche Erlebnis haben.

Danke schön,
Meta-Unterstützung

29. elokuu 2024

Bom ainda nao utilizei, mas a promessa da aplicação é boa.

BABYCOMPRAS
Brasilia
5 minuuttia sovelluksen käyttöä
26. tammikuu 2024

Hello,

We have a store on Facebook BUT THERE'S NO WAY to access it now. Our website moved to other Shopify address, and the store is linked to the old Shopify address. When I tried to link Facebook in a new Shopify store it said that I must go to the old store and unlinke the Facebook sales channel, I did that and after that came back and now the error massage says "These assets are already linked to a shop. Since you don’t have permission to edit the catalog connected to this shop, a Business Manager admin must assign you Manage catalog permissions to continue.", but my page IS AN ADMIN. What admin permissions are you referring to if I have the admin role of the page I am trying to reconnect to a new Shopify store ( with the same products); I need to access my Instagram and Facebook store to edit prices ( or relink it fully so the pricing is up to date) but the IG/FB store is NOT ACCESSIBLE through meta business suite AT ALL! The help support on Shopify ( as they mention it will be provided by Meta for those who use this as point of sales) is giving Error page. This all is very frustrating.

Jinshininstitute updated
Yhdysvallat
Noin tunti sovelluksen käyttöä
Meta vastasi 2. helmikuu 2024

Hi There!

Thank you for taking time to leave a detailed review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

26. kesäkuu 2024

Very helpful.

Fulminare
Kanada
7. maaliskuu 2024

Ho provato a utilizzare l'app di Facebook per il supporto alle aziende, ma purtroppo l'esperienza è stata estremamente deludente. Innanzitutto, il supporto fornito per risolvere i problemi attuali è stato inefficace e poco professionale.

Non solo i problemi persistono, ma l'app stessa continua a non installarsi correttamente sul mio dispositivo, causando ulteriori complicazioni. Gli sforzi per ottenere assistenza sono stati vani, e il servizio clienti sembra non essere in grado di gestire in modo adeguato le problematiche degli utenti.

Sono deluso dalla mancanza di risoluzione dei problemi e dalla difficoltà nell'ottenere un supporto adeguato. Mi aspettavo di più da un'app di questo tipo, soprattutto considerando il suo ruolo cruciale nel supportare le attività aziendali. Chiedo aiuto in continuazione ma senza nessun esito. Manca il personale di assistenza

Amico Mio Shop
Italia
Noin kuukausi sovelluksen käyttöä
Meta vastasi 8. maaliskuu 2024

Ciao!

Grazie per aver dedicato del tempo per lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione.

Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.

Grazie,
Supporto Meta

18. tammikuu 2024

Love how easy it went and how it showed on Instagram.

Life is Gourd
Yhdysvallat
2 päivää sovelluksen käyttöä
Meta vastasi 26. tammikuu 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

22. tammikuu 2024

Excellent

CANELA GRANOLA
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Meta vastasi 26. tammikuu 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support