Arvostelut (4 734)

Kokonaisarvio
3,8
Lukumäärä luokitustasoa kohden
  • 62 % arvioista on 5 tähteä
  • 15 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 16 % arvioista on 1 tähteä
3. huhtikuu 2024

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

Almaari Fashion
Intia
Yli vuosi sovelluksen käyttöä
21. toukokuu 2024

Worst platform ever! No support what so ever, there is not even a damn email available for when you get stuck. They dont care about their customers, you just have to figure it out your self. I cant imagine how off putting this would be for someone starting in e-commerce to go straight to meta ads. Just stick to tiktok honestly, you will be more happy, trust me.

HydraBlasters™
Uusi-Seelanti
4 päivää sovelluksen käyttöä
5. maaliskuu 2024

A very poor app integration riddled with flaws and consistent only in it's inaccuracies. If you care at all about accurate measurements and pixels, this is not the app for you. You'd think recording $1,500,000,000,000 in sales would be worth noting or investigating, but Meta has investigated itself, the pixel code, and the app developer and discovered that it's all working perfectly and this is to be expected.

Cascadia Liquor
Kanada
Yli 2 vuotta sovelluksen käyttöä
Meta vastasi 8. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7. helmikuu 2024

not recommended. fb shop went under review saying it would take 10 days. After 6 months of no updates, I followed up and they said their algo detected something and just sent a generic list of reasons why it may have been suspended and they can't do anything about it. We sell a single title board game.. not much to violate.

sabobatage
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Meta vastasi 9. helmikuu 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused.

If you still need assistance from us, please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

4. maaliskuu 2024

Since this Feb, after registering my business for more than 5 times,
This app is still asking me to register my business again and
our products are still not showing up on my Facebook or Instagram

Rela-X JP
Japani
5 kuukautta sovelluksen käyttöä
Meta vastasi 8. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

28. maaliskuu 2024

The worst support from shopify and meta. Both companies hand balling the issue, after months of continuous contact attempts still no resolution.

Jump and Pump
Australia
Yli vuosi sovelluksen käyttöä
3. toukokuu 2024

Does not work, says Not available for your region! India is your biggest Market and you are NOT AVAILABLE FOR THIS REGION???

Micron Aerosols™
Intia
3 kuukautta sovelluksen käyttöä
16. helmikuu 2024

Absolutely useless. Cant connect because apparently I'm not the admin of my own account or the business page I created. Support is just AI auto responses that are useless.

Yasashii Kyojin Studio
Australia
Yli vuosi sovelluksen käyttöä
Meta vastasi 23. helmikuu 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

10. toukokuu 2024

no conecta nada, no puedo incluir el pixel de mi pagina

It doesn´t work. I can´t connect with my web or even inclued the pixel

ANA INA
Kolumbia
Melkein 4 vuotta sovelluksen käyttöä
11. maaliskuu 2024

What an app, what a customer service, there has been already more than a week since I stopped all my ads because the Facebook pixel is not reporting accurate info, and the customer service hasn't fixed the problem yet.

emzac-españa
Espanja
Noin 2 kuukautta sovelluksen käyttöä
Meta vastasi 15. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue with assisting you to reach a resolution.

Our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support