Facebook & Instagram , 4 696 arvostelua
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Instructions are somewhat clear. I had to create another advertising account on Facebook through my Facebook page when I already had one through my main Facebook account. Other than that, quite fluid and intuivite.
Facebook halted our campaign the minute it began, Then ran it after a brief 30 minute review and but then restricted my personal account from ads for no apparent reason. No ability to get a human to engage on the issue. Totally a Kafkaesque situation with AI run amok and randomly banning accounts.
Hi there!
Paola here with Shopify! Thank you for taking your time to let us know about your experience with the Facebook Channel App. I completely understand how having your account restricted can be frustrating. While Shopify has no part in restricing any of the Facebook accounts, I'm happy to take a closer look at your store and share resources that might help you.
I will be reaching out to you through email shortly.
Paola | Shopify Support
Facebook reaches my customers very well. It is more personal and helps to develop and grow my business.
Absolutely love the app, setting up an online store has never been easier! Time consuming, but definitely worth i!
Very good, hopefully it will also bring very more commerce and likes to the site. Increasing the visibility of e-commerce is also a good thing.
It makes it easy to control Facebook and Instagram. easy to upload, easy to tag it. easy to delete the product.
The application worked without problems for quite a long time. Now it's installed, but I can't see it in Shopify Marketing anymore. Im asking for help. Thank you
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
Confusing, especially that it will not work with Firefox. Having a Facebook sales channel and an unsupported Facebook Shop is very confusing. It should be made more clearly that Facebook Shop has been replaced, at least that's how I'm looking at it. I hope I did not remove something that was needed.
As an independent artist/musician, it's crucial for me to be able to link my Shopify store with FB and IG. This app makes the process simple and the setup was pain-free.
I find that they sometimes block my ads and block me out of my account and then I don’t know why and it takes weeks to rectify. So I find it difficult to keep them happy. I also don’t quite understand how the boost works. Sometimes it tells me that I ran out of funds but then the amount spent is not even close to what the budget was. That’s confusing. But the support is very helpful and friendly and has always sorted out my problems.