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Great app, very easy to use, seamless integration, highly recommended for everyone looking to add collections to facebook from shopify
It helped me setup facebook and shopify integration smoothly and it makes the task a piece of cake !!, just few minutes
Are they crazy? The update in November basically lets Facebook take over your store. They have access to everything you do and your customers. Shopify should be more interested in protecting there customers information and best interest than promoting Facebook. I would highly suggest you remove the application or put your settings to conservative. I hope Shopify did not automatically share my customers information with Facebook.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I can see that you are concerned about data sharing with Facebook. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can provide more information to help.
Jason | Shopify
Love FB Ads. Game Changer for my art biz! So stoked to be able to get my art in front of new people on the daily!
Since switching over from the old facebook shops app to this one, my shop has now been removed and I have no reason why and have been trying for months to see what I am doing wrong. I emailed shopify support and they said it is facebook's fault. No one from facebook to contact though. I was running ads before and now cannot. Big thumbs down from me ... this is our business and random crap like this affects our income. Not happy to say the least.
Thanks for taking the time to share your feedback! I definitely understand how frustrating it is to not be able to connect your Facebook Shop with us after having already done so with our previous app. When it comes to account eligibility, this is something determined directly by Facebook so I would like to get in touch with you to share some resources on getting this resolved and how you can contact Facebook. I've sent out an email to learn more about what happened and provide you with the proper next steps. Looking forward to your reply. - Jamilah, Shopify Support
Meilleurs canaux de vente du e-commerce mais on n'a besoin aussi d'aide en cas de blocage. Aidez les débutants et soyez un peu plus indulgants
Great App for keeping our customers updated with stories, posts and events. Create or join a group to let more people know about, or engage with, our Page. Offer customer service through Messenger.
impossible to get to work. in the facebook pixel none traffic go to facebook from shopify. i think the pixel was never deployed, but say thats working fine in shopify, more easy will be get access to copy/paste the pixel code in the website. :S
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook pixel. When it comes to issues with pixel tracking, it often has to do with either it not being set up properly or multiple pixels being set up at the same time. I'm going to look into this for you and follow up with you over email.
Adil | Shopify
No entiendo porque tengo la obligacion de permitir moderar mis comentarios o publicar en mi Facebook
Gracias por tomarse el tiempo para dejar una reseña. Cuando se trata de comentarios en publicaciones, esto es algo que en realidad está regulado directamente por Facebook y no por Shopify. Me complacería enviarle información por correo electrónico sobre cómo contactar a Facebook para obtener ayuda con esto, por lo que le enviaré un mensaje pronto. - Veena, Shopify Support (Escrita con una traductora)
Confused on how to set up and use. Not user friendly. Very complicated. I just backed out and will not set it up.
Thanks for sharing your feedback! I can definitely understand your frustration. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support