Arvostelut (8 872)

Kokonaisarvio
4,2
Lukumäärä luokitustasoa kohden
  • 66 % arvioista on 5 tähteä
  • 14 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 13 % arvioista on 1 tähteä
Muokattu 4. joulukuu 2020

As an independent artist/musician, it's crucial for me to be able to link my Shopify store with FB and IG. This app makes the process simple and the setup was pain-free.

Jason Stallworth Music Shop
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
16. helmikuu 2021

I keep trying to add it and then a few days later ir disappears. not sure what the problem is but I can't get my Facebook commerce going. and it keeps saying its not supported? that is just odd if its a Facebook app

The Art of Soccer Shop
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Meta vastasi 18. helmikuu 2021

Thanks for sharing your feedback! I'd be happy to investigate that with you. I’ve sent out to an email to you to discuss this further. I look forward to your reply! - Abdalla, Shopify Support

Muokattu 20. heinäkuu 2021

HORRIBLE experience! I installed, worked real hard to get 10,000 followers on IG, did it and got the swipe up tagging. Had IG working for a few weeks, while FB for about a year. My FB page is older and I have over 45 grand followers. Thought this was a good idea after they invited me to install the app. Sold some things on FB and IG and all of the sudden they disabled the shops and withheld $467 of my money requesting that I prove my identity. I sent all sorts of ID and now they want me to show a phone bill with my website name on it to prove that my phone number is my business's number. I do not have a brick and mortar shop. The phone account is in my personal name and I have two phones and two numbers. One personal, one business. They will not accept that and have put me through hell trying to prove who I am for 7 weeks. Their customer service beyond sucks. I have disconnected this app, written off the money that they basically stole. Do not trust Facebook. If you have a problem too bad for you. I have been selling online 24 years and with Shopify 8 years. This is the worst experience ever. Facebook channel gets thumbs down and their customer service get 5 thumbs down

Yourgreatfinds
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Meta vastasi 26. heinäkuu 2021

Thank you for taking the time to leave a review. That certainly does not sound ideal. When it comes to selling on Facebook and Instagram eligibility, that is determined directly by Facebook. In the meantime, I would love to discuss other marketing strategies that could work for your business while you continue to work with Facebook for approval. I will be sending you an email shortly. - Anna, Shopify Support

13. heinäkuu 2024

top

Mercado do Oriente
Brasilia
8 minuuttia sovelluksen käyttöä
Muokattu 6. toukokuu 2023

Consider bringing back our ability to post product for marketing . It was deleting by your developer team in Nov. Being able to be synced with Facebook to post product was simple and help business promote our product effectively. have been speaking to other businesses and It has been so damaging to not have this option. It is a shame Facebook has done away with our option to connect with our customers and audience this way. It is useless to speak with support as they act as if they know nothing about Facebook or changes. have sent feedback but pretty sure ignored. You need to really bring the gap of communication with Meta and Sellers. It is important and your team seem to lose touch with us. 4 month past Update to this review: You interface now has so many issues it is unbelievable every week you are changing something and simple breaking it just stop and go back to Oct 2022 and the enhances all those feature and all operations all changes since them have been very damaging to say the lest. Even product I do not give Facebook permission to show show on my store and your support is so poor and never helps they take my request and concerns and never generate a solution. I am luck if I get a response or follow up. You got to do better asap or Facebook will lose badly

Trinity Skys
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Meta vastasi 4. toukokuu 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

11. maaliskuu 2024

necesito solución a un problema que tengo al respecto de la conexion de catalogos, me pueden colaborar al respecto mi correo es produccionaudiovisual@gmail.com y mi numero de telefono es +57 3125137930

EVE JEANS - TIENDA ONLINE
Kolumbia
Yli 2 vuotta sovelluksen käyttöä
Meta vastasi 15. maaliskuu 2024

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una resolución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

29. marraskuu 2020

I was instructed to uninstall and reinstall that is all, I have zero complaints about facebook shop.

GODHEAD CLOTH
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
11. helmikuu 2021

Love having additional sales tools. App was very easy to install. Using it is very simple and easy.

Junction K
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Muokattu 22. marraskuu 2020

takes a little time getting through the clicks... for beginners like me I wasn't sure I was doing everything correctly. maybe adding a description or automated pop up explains things as you move along the process of connecting instagram/facebook and Shopify stores would help.

SicWicks
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
12. marraskuu 2023

it was not clear that i needed to connect BOTH instagram and facebook pages to shopify in order to make paypal available as a method of payment.

Sleep Late
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Meta vastasi 20. marraskuu 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support