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Changing this review to 4 stars. The issue was taken care of by Robyn in support. It seems the app works, the issue is with Facebook which is very difficult and glitchy to setup. Following Robyn's directions, I was able to get it to work. I give the app 4 stars because I find FB problematic to deal with. This is not the app's fault. If you have trouble accept the offer of support from Shopify and it should work. ORIGINAL REVIEW: App shows in my products as available channel but on my business FB page I see NO products in the catalog. I gave this a few days to possibly load, but it just is not working. I used this app before and it disconnected often. Until this is fixed, it is useless!
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting your products to sync with Facebook. I'm going to take a closer look at your account and send you a direct email so I can open up the lines of communication and help you get set up properly.
Robyn | Shopify
I used this app to help me sell my apparel on Facebook. It's now so easy for my Facebook followers to buy from my apparel brand Class & Polish. It's so easy and user friendly.
Good support team helped me with issues with ad account and spending. Very easy to use for first time small business owner.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
very easy and efficient to use the app. it was easy for me to set the Facebook business page that helps me to build my business.
Used this app to help me with my store online. It helps me keep things in order and helps me plan my strategy for selling
Really easy to setup. Few click and then your are ready to go. Until now a happy customer. Looking forward to experince the next steps.
I have no complaints, app is great. easy to use, helps me marketing customers via facebook a lot easier than before.
I love this app is the best dashboard even that i used before. i hope to sale a lot and shopify help me
Hi, I've been trying to set up Facebook Pixel since yesterday. It says " Sorry, something went wrong.
We're working on getting this fixed as soon as we can." Please help!
Hi there!
Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?
If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Best regards,
Steve
Great app because it's really easy to use and set up. Also I look forward to reaching more customers through the app to help my store grow sales. Customers looking for good quality sports products here at Sports4Sure will provide you with just that.