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Nice to have a free app that helps with social media advertising but would love more features in shopify
Our Instagram shop can't accept any orders. Customers have called us and sent us screenshots of in-system cancelled order. They can only purchase by going straight to Shopify which makes it pointless for us to have Instagram at this point. Can't run ads because the purchases are cancelled if purchased.
That’s fantastic. The integration with my store has help a lot to increase the sales.
1) Why so many programs? Meta Business, Meta Commerce, Instagram, FB - that's just naming the ones I am trying to use. Does not make any sense - especially if all accounts are linked. So, explain this "man-made" decision as it is not effective, nor efficient - no one said anything at the meeting? Hopefully, it was said in Teams or an email.
2) I am the owner and do not have access - WWHHHYY? (in that voice)
3) If you termed all your Customer Service agents, don't you at least have bots? continually receive - "can't process this request" - BUT you're asking me - did you fire all the coders too? (WWHHHYY)
4) Email verification not working - seriously...
5) Not able to edit or add items to shop - No access
6) Unable to tag products - No shop or access - Less Money and WAY MORE Problems.
It’s ok. Most of my frustrations are on the Meta business suite and the ever changing way that it works. The shopify side of things is pretty stable.
I don't believe it's possible to get this app to work. I've followed countless instructions, followed videos, googled it, asked Insta and FB no matter what I do it still ends up with the status as "In review". I don't mind that it's probably something I've done wrong. What I do mind is there's nowhere to find out what's wrong and how to put it right! Where's the help? Step by step instructions? Useless.
Open a new webshop, and starting to build up facebook and instagram accounts etc. now to day log in to instagram and they have deactivated it? something about not real or trying to surpas rules. but HOW? its total new instagram account and your even approved it for shopping and got all documents, VAT business number etc.
Setting up FB and IG has always been a pain and support has not been there for many years. same BOT that gives same answer al the time... if your BIG corp, no problem small or medium size.... forget it
super easy and fast to set up
amazing
Easy to use and faster to upgrade. It is very nice of them have it made simple for everyone.
This app has greatly increased the number of customers we attract to our store. We will continue to use it in the future.