Facebook & Instagram , 4 686 arvostelua

Kokonaisarvio
3,8
Lukumäärä luokitustasoa kohden
  • 62 % arvioista on 5 tähteä
  • 15 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 16 % arvioista on 1 tähteä
12. marraskuu 2021

Removed it from my store because it wasn't working, I reinstall it in hopes of it getting better. Now it won't install. I get this error: "There’s no page at this address Check the URL and try again, or use the search bar to find what you need." What does that even mean? SMH

Spehioff
Kanada
Noin kuukausi sovelluksen käyttöä
Meta vastasi 15. marraskuu 2021

Hi there,

This is William from Shopify Support, thank you for your alerting us to the issue you are facing with your store. I definitely want to get our app working for you and to do so I'll open up the lines of communication by emailing you directly.

William | Shopify Support Specialist

Muokattu 31. lokakuu 2020

The application does not require any modifications or developments, it is good, easy to use and fast

Handsome man shop
Israel
2 kuukautta sovelluksen käyttöä
Meta vastasi 2. marraskuu 2020

Thank you for leaving a review and sharing your experience so far. We work hard on our app functionality and are always looking for ways to improve the app for our merchants. I would love to hear about any suggestions you might have that could make the app even better! I'll be sending you an email soon to see if you have any additional details you could share. - Anna, Shopify Support

Muokattu 24. syyskuu 2020

This app help me to sell my products and get more future clients, this channel provide good tools for work.

CTC Republica Dominicana
Dominikaaninen tasavalta
3 päivää sovelluksen käyttöä
16. helmikuu 2021

I think it can be a little more informative in the beginning about the shop. Is the shop separate from the actual page? It is straight forward with the set up for the most part.

C&M Moments
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
7. helmikuu 2021

I've had a few issues loading some apps, but this one made it simply. I was thrilled. No unexplained errors or weird questions.

Gwen's Closet Boutique
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Muokattu 31. maaliskuu 2021

I deleted the Facebook app and I tried to re-install it again. Facebook disabled my account AGAIN. THIS IS INTOLERABLE. ---
I would've given a ZERO. Facebook disabled my ad account for NO REASON after I installed the app on Shopify.

Italic Art
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Meta vastasi 25. maaliskuu 2021

Thanks for sharing your review! That definitely sounds frustrating. Thankfully, Facebook does have a review process for scenarios such as this. I’ve sent an email to discuss this further, I look forward to your reply! - Abdalla, Shopify Support

21. syyskuu 2020

still testing will need some time until I can give an honest opinion based on my actual user experiance

Thescentshop.ae
Australia
2 kuukautta sovelluksen käyttöä
Meta vastasi 22. syyskuu 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

11. tammikuu 2021

I like it. Thank you for app! I wish you to develop better apps. Facebook has very good support for online businesses.

Mirosus
Vietnam
3 päivää sovelluksen käyttöä
18. heinäkuu 2022

Facebook is a waste of space, and a nightmare to try to do any business with. They reject products based on God knows what and the customer service is garbage, too. Save your time, and try somewhere else.

The Fennel Seed
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Meta vastasi 20. heinäkuu 2022

Hi there,

Vance here with Shopify. Thank you for taking the time to let us know about your experience with the Facebook Channel app. We truly appreciate your feedback. I'm sorry that you had issues with products being rejected by Facebook. I will be reaching out to you shortly via email to open up the lines of communication and offer you further support.

Thanks,

Vance | Shopify

9. maaliskuu 2023

Spent about 10 hours over the phone so far trying to get my products to sync. First/initial setup was OK I was able to sync about 75% of our products, some were missing, then I realised newly added products were not syncing... so I tried to fix this issue and has been ongoing for weeks and taking up a huge amount of time. You'd think the official FB app would be working ok for the most part but i've had nothing but issues. Also despite doing multiple screenshares, emails, sending screenshots and more... they are still unable to fix this issue. Now I have products "stuck" on FB that I cannot delete (many 1000s) because you can only do it within this app and the app after reinstalling it in an attempt to fix is syncing a total of 0 products this time around... which means that we are STILL trying to find workarounds. Going to try another app and see if I can resolve this. But even if Meta do manage to resolve my issues, I am 100% not satisfied with the overall experience and time waste i've had to incur because of this app not working properly from the get-go. This has caused me some levels of stress and unhappiness - naturally as no one likes their time wasted!

Attic Discovery Shop
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
Meta vastasi 27. kesäkuu 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram?shopDomain=otowear.myshopify.com

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support