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In trial, the automation is good.
Very good application
In trial, the automation is good.
Very good application
it's been ok, I'm still learning how to navigate Facebook through the business stand point but i feel like it could be easier if their wasn't so many glitches
Thank you for taking the time to share your experience. As you know your feedback is very important to us in order to make our app better. I will be sending you an email shortly to ask for more details. Looking forward to your reply. - Anna, Shopify Support
Hello! I've come across two critical issues regarding orders from Instagram and Facebook. First, the customer information lacks a phone number, even though I've configured it as "required" in Shopify checkout settings. Can you please ensure the phone number field is mandatory for Facebook and Instagram orders?
Secondly, when fulfilling orders from Facebook and Instagram via Shopify, it doesn't send a shipping confirmation email to the customer. This leaves them unaware of the shipment status. Can this be addressed? Thanks!
Hi There!
Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!
Thank you,
[Meta Support].
Lätt att konfigurera, bara att följa anvisningarna.
Startade kopplingen till Shopify så får återkomma med säljresultaten lite senare
手順通りにやっているのにも関わらずチャネルの設定が永遠に終わらない 審査申請をやった「あと最大1分かかる場合があります。ページを更新しないでください。」の文言から何時間待っても変わらない エラー内容も表示されないし本当に意味が分からない 早く改善してください
やあ！
レビューを残していただきありがとうございます。ご不便をおかけして申し訳ございません。問題解決のお手伝いをさせていただきます。このリンク https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram からビジネス サポート チームにお問い合わせください。
ありがとう、
[メタサポート]。
If I could -stars I would. When are you going to correct this issue? SERIOUSLY ticket after Ticket promise after promise If it doesn't work why leave it up If you're reading this, you already know it's an insult to those of us that are trying to succeed. error messages say "Something went wrong when attempting to connect your business manager. Please try again later." Chat support says it will be fixed in 24-48 hours I've been hearing this for weeks on end it's not going to be fixed.
Shopify Reply - I appreciate your response! You appreciate my response lol hardly. If you did it would have been fixed MONTHS AGO. Furious and Disappointed
I appreciate your response! I can see that our technical team is assisting you with this. You're definitely in good hands, I'm confident that they will get to the bottom of this. - Abdalla, Shopify Support
“There’s no page at this address Check the URL and try again, or use the search bar to find what you need” Can this be fixed?
Hi there,
My name is Chris from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook. I'm going to follow up with you in an email and see where I can help.
Chris | Shopify Support Specialist
App is good, recently updated... How do I remove the 'message us' speech bubble now that Facebook messenger messages come through the Shopify chat - I don't want 2 speech bubbles on my page..
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm more than happy to help resolve the issue that you are facing with the Facebook Channel so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
good app. Is user friendly and of course reaches all types of platforms. I wish the set up was a simpler process.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
I didnt understand why there were some many items to set up. WHy i had to select so many things. all that was needed need to be my primary account, my business account and a card to charge.