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Easy to use, I had a great experience using the app. Very helpful! I enjoyed being able to work on the store behind the scenes .
J'apprends à utiliser Facebook. J'ai créé un compte avec une page pour la boutique et j'ai configuré
it helps , still trying to understand it and get some sales on Facebook, still struggling with sales
I used this app to build my audiences attention to our top products. it was an easy setup accessing and connecting shopify and facebook. i wish there was more button options when editing template
I USED THIS app to help me promote my products on social media. I'm quite confused as to how to even make a post. Other than that , all good.
Thank you for taking the time to share your experience. Your feedback is extremely valuable to us and I want to ensure you are getting the most out of our app. I will be reaching out via email shortly to connect with you. Look forward to hearing back. - Anna, Shopify Support
It keeps failing my ads for building audience every time. I have now tried 7 times. I can advertise directly on facebook but this is failing me every time without any reason why so i can try to fix it. Very frustrated at this point, just want to see why they are failed so I may try to remedy the situation.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Facebook Marketing. I'm more than happy to help resolve the issue so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
With the facebook app you have everything very comfortable and easy to use. I recommend it to all people so that you have more possibilities to publicize your products.
I knew nothing and it worked. I hope all the apps are as easy as this one. I have nothing more to say.
After setting everything up... Problem 1 - Facebook blocked my Ad account.
Problem 2 - After spending a week getting our Ads account back online, I decided to give it another go. But, the following message appears on all my ads: "A problem with Facebook prevented your activity from being resumed. Try to resume in a few minutes." Tried, and tried, and it never works. Great idea, but a waste of time unfortunately. *Update - Jake, Shopify Specialist - I haven't had an email from you?
Hey there! We appreciate you taking the time to leave a review. The error you mentioned may have to do with an ongoing issue we have seen in a few stores. I've sent you an email to follow up and see if we can get this fixed for you! - Jake, Shopify Support Specialist
Interesting to navigate, decent so far. Will provide a more accurate review after a few months of using
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support