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Very helpful, I love it! It really helps me with my store! Great app to use to start your store!!!!!
I used this app to draw more customers to my store. So, it is good that I am able to connect to people whom I do not know thru this app. It adds another dimension to my store.
Fantástica, muy fácil de usar, es intuitiva, ágil, dinámica y su configuración se hace de forma rápida y amena.
I use this app since I advertise more on Facebook and Instagram. I think right now, the app is getting better, but they're still room for improvement.
It helps but it needs lot of permissions and it is annoying to re-enter the password every time. But overall is great.
When disconnect or connect shopify app or also if install new this app. every time create new shopify product catlog in facebook by this app. why not give option for selection catlog so not create new one
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Very easy to set up, unlike some apps. The steps were easy to understand, although there were some products which couldn't be displayed this however was outlined in the setup what I needed to do as there was info missing. So thanks for the easy steps to follow.
Horrible app - can`t connect products and pixel to my store on facebook... I`ve been using shopify for 2 years and now I think Shopify is a real waste of money... Every day I lose huge amount of money becouse this terrible app that worked well last 2 3 months
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Facebook channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Finally syncs multiple images to the catalog feed. STILL doesn't sync tags and collection information to the Facebook Feed. Why?
Hi there,
Thank you so much for the review of the Facebook channel. The channel is currently undergoing a transition from ownership by Shopify to be owned by the third party. We've been clear with our merchants about this process and happy to help where possible as such we will gladly pass on the request for future development of the channel for Meta to review. I'll also reach out to see if you have additional feedback for Meta.
William | Marketplaces Support Specialist
Shopify
Unable to get this app to work. Spent hours with support on both Facebook and Shopify and nobody has a solution. Searching for solutions I found many posts of others frustrated and unable to get it to work.
Hi there,
William here from Shopify. Thank you for taking the time to provide feedback about our app and where we can focus our efforts to improve your experience moving forwards. I'll reach out to you directly via email to ensure we can get the app to work for you.
William | Shopify Support Specialist