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easy to use with prior experience in facebook business manager, ad account manager and multiple pages
I'm trying to grow my online jewelry store, but so far I've not received any sales. I'm trying new ads too.
if i could give this a zero star I would! Facebook and shopify need to do better!!!! You can't even connect your account to this mess without any options or support to why you should really delete this crap off the platform in its entirety smh
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
I used this app to sell my products on Facebook, the set up was nice and easy, waiting to see how the results are.
I used app to sell online , using promo budgets offered is not straight forward and can be improved
So this is probably the 4th week for me with Shopify and Facebook. It's awesome that there's the Facebook Chanel option with Shopify... it definitely makes life so much easier. So far I had a lot of hiccups but I guess everything is new to me. For example I uploaded the items to Facebook Shop manually but then I realised that the two apps synchronise automatically and I ended up with doubles. I gave three stars so far because that is the experience for me at this point. I am aware that there are many features that I haven't yet made use of so I know that my rating will get better as I go along :)
Thank you for taking the time to share your experience so far. Your feedback is very important to us so I look forward to hearing your updated experience once you have had more time to use the app. I'd also like to ensure you are getting the most out of our app features so I will be reaching out via email. Looking forward to hear more of your thoughts soon. - Anna, Shopify Support.
Learning in-process and seems easy to navigate through the steps of setting up shops. As a novice to building shops on Facebook and Instagram, the process has plenty of tutorials that need to be watched closely and every step of the way is proved before publishing. It's appreciated that each step is approved before hitting the next level of selling on social media
I received no response when I contacted FB for support and then received an email inquiring how the support process was
Hi there,
William here from Shopify support, thanks for taking the time to leave a review on our app. I see that you've had some trouble getting the answers to your questions, I'll reach out to discuss with you and hopefully we can get to the bottom of this together.
William | Marketplaces Support Specialist
Shopify
I enjoyed using the app as it made it easier for me to publish my products on Instagram. Took a while before I could tag my products thought
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