Facebook & Instagram

Extremely buggy. I've had to reconnect my shop countless times. (It often flags innocuous items like "black geometric earrings" as obscene and not able to be sold.

My facebook and instagram shops are disconnected and verified way more than 2 days ago

still waiting for our shop to be reviewed. It has been 7 working days. No support available. Not a good start.

My shop has been in review for a very long time....

I understand that certain data needs to be exchanged between my Shopify site and Meta in order to facilitate a purchase. However, like almost every app on this platform - there is no reason an app needs to have access to all of my customer data and more. If I sell 5,000 products and only one order on Facebook, why do they get access to the 4,999 other customer's data? I think too many times folks click through all the 'Accept' buttons and never have a clue that they are opting to literally share all of their customer's private data with a 3rd party. I have a privacy policy that states I will not share customer details with 3rd parties...and I'm going to stick with that.

I've had a horrible experience so far. It was so confusing and because i have 3 face book and Instagram accounts it got even messier when it came down to user rolls and assigning assets. Also, The business manager and the commerce manager and the add manager is toooooo much. Also the shop.. No ne knows how to find it. No ONE!. Not user friendly at all and you basically need a User manual to operate it.

My personal account is suspended for some unknown reason, and there is no way for me to learn the reason, or remedy the situation. TERRIBLE

We provide, at wholesale prices, all the candle making supplies you need wax, wick, fragrance, classes, diffusers, burners, tea lights, Moulds and more. Shop on-line our experienced staff are always ready to assist.

terrible, all this account making garbage. forces you to make a facebook account, a page, even if you just want an instagram shop

I can't understand anything and been trying to connect for 8 months now.. very complicated.. bad instructions