Arvostelut (7 091)
Tarkenna
-
Luokituksen mukaan
I can't integrate it
Hi There,
Thank you for taking time to leave a review!
Please contact our Business Support team via this link so we can be of further assistance to you:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We'll be sure to follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Awful just awful. Once you connect an account it’s connected forever. No option to connect a different account to your Shopify store. If you accidentally connect a page you didn’t mean to then you’re out of luck and the support crew has zero idea how to help you and can barely comprehend
Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]
Pathetic! It is not even allowing us to connect the Facebook ad account for pixels. Very disappointing!
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us, we really appreciate your feedback. I'm sorry to hear of the struggles you have been facing regarding your Ad account and the Facebook pixel. While this can be tricky to navigate, I'm going to look into this and follow up with you in an email to open up the lines of communication here as I believe we can help to get this set up properly for you.
Robyn | Shopify
Right after we installed the app, we get the following error "Sorry, something went wrong". I talked to support and they got the same error. We've installed and uninstalled and still can get the app to work. We are waiting for the support for 4 days now. Kindly help us to launch on time!
Hi there,
Brett here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It sounds like you are being affected by a known issue which we are working with Facebook's team currently to resolve. I am going to follow up with you via email so I can provide you with updates as we work toward a resolution.
Brett | Shopify
Everytime it just says "Something went wrong. please try again". This app is not working at all for me and there is no solution found.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
I would give Minus Five stars for FB, nightmare to use, you never know when you get restricted/banned for no apparent reasons.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to restricted accounts, suspensions and bans it is completely handled by Facebook and Shopify has no hand in these decisions whatsoever. However, I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
0 star!! I can't connect to my Facebook account, the support of Shopify no know the cause, I remove this app!!!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to leave a review. I am sorry to hear that you are having an issue with connecting your accounts in the Facebook channel. I would be happy to follow up with you via email to troubleshoot this on our end, however we will need the channel to be re-installed to do so. Looking forward to helping you with connecting, and talk soon.
Charlotte | Shopify
hola, tengo problemas para instalar la app en mi tienda, de ninguna forma me permite hacerlo. y solo me dice "
Sorry, something went wrong."
We're working on getting this fixed as soon as we can.
necesito AYUDA
¡Hola!
Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.
Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.
Gracias,
Meta soporte
Per mettersi in contatto con l'assistenza devi fare le olimpiadi, assurdo che un Social Network con milioni di utenti non abbia un servizio diretto di assistenza tutto si risolve con paginette inutili che non soluzionano niente. Un elefante burocratico che sputa sul piatto dove mangia, perche' gli utenti sono quelli che gli permettono di esistere. Atteggiamento che non saprei definire bene in che categoria collocarlo, comunque pessimo.
Ciao!
Grazie per aver dedicato del tempo per lasciare una recensione. Vorremmo aiutarti con una risoluzione.
Contatta il nostro team di supporto aziendale tramite questo link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Possiamo contattarti direttamente e assicurarci che tu abbia la migliore esperienza possibile.
Grazie,
[Metasupporto]
This was a waste of my time. So hard to use and syncing did nothing. None of my product synced over.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].