Facebook & Instagram

Meta will deny all responsibility for everything that happens within their platform/tools. No accountability even if you outline every technical detail about the issues. They will simply forward the blame to everything else, the funny part is you can trick them into blaming something and they will tell you to reach out to the party at fault, and then reveal the thing they're blaming is owned by them.

Then the support team will send you a contact form for escalations that serves a 500 response error as no one from support has ever tried to use it

It's horrible

My FB Shop verification has been under review for over 2 months!

If I didn't have to have it, I wouldn't. The app solves nothing, and when things (like the Meta Pixel or Conversions API) breaks, there is no point in going here and clicking about. In fact, I never open this interface, because it serves no value to my business.

Horrible. So glitchy! Products are approved and appear in one place but not another. Horrible interface that you can't update easily. THE WORST!!

Super complicado hacer anuncios. De repente no te pilla el pixel de shopify, de repente no en cuentra el catalogo de instagram cuando si iba, etc. Fatal, haré anuncios en TikTok que es mucho menos complicado.

Shop hasn't been working for 6 weeks, now it's black friday. No support. We give meta 500k a year in ads. Shameful.

Our Facebook and Instagram account have been disabled for almost 2 weeks and we have done all the necessary steps to fix this issue. We have all the information required for our account submitted. We need to fix this issue so we can continue selling on Facebook and Instagram. No one has been able to help us with this ongoing issue.

se des sincroniza no me deja etiquetar 0productos en instagram... va fatal.

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