Arvostelut (4 758)

Kokonaisarvio
3,8
Lukumäärä luokitustasoa kohden
  • 62 % arvioista on 5 tähteä
  • 15 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 16 % arvioista on 1 tähteä
3. kesäkuu 2024

I actually have not immersed in the app as yet. I do have one thing to suggest. When calling for the verification, the recording does not give answer time. It gave me first just 3 digits and hung up. Subsequent calls gave me only 2 digits, and then hung up. There was no repetition. After 5 calls I finally received the full number; just barely. This was with me sitting here with my phone in hand waiting for the call and immediately pressing the button to answer. There is definitely room for improvement there.

Guidayne's
Yhdysvallat
Yli vuosi sovelluksen käyttöä
14. maaliskuu 2024

I just got a notification to say the app may not be work contact the developer can someone help

Enchanted Chić Scents
Yhdistynyt kuningaskunta
7 kuukautta sovelluksen käyttöä
Meta vastasi 15. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

1. helmikuu 2024

This app has always been flakey. I've found it disconnected from time to time. Also, I can't activate PayPal because the button doesn't work. Finally, I was surprised to find that all my products had a 10% discount automatically applied.

Think Tank Photo
Yhdysvallat
Yli 5 vuotta sovelluksen käyttöä
Meta vastasi 9. helmikuu 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

3. huhtikuu 2024

Hello, I am getting an error while connecting my Facebook account, I log in but it does not connect the account.

My Store
Yhdistynyt kuningaskunta
23 päivää sovelluksen käyttöä
24. helmikuu 2024

they are really good platforms coz it exposes your products to a lot of different kinds of people from different cultures allover the world

T&T STORE
Uganda
Noin 2 kuukautta sovelluksen käyttöä
Meta vastasi 1. maaliskuu 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

29. joulukuu 2023

The app is fine however I got several sales during the holidays and since my items are personalized and have custom options I had to track these people down. This however was not as easy as emailing them or reaching out to them through the fB shop. They never either got the messages or they were never sent. I have no idea how you FB can force something on shops that just doesn't work.

Pintody
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Meta vastasi 5. tammikuu 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

17. toukokuu 2024

no me deja crear mi catalogo para vender por facebook ni instagram

MKShop
Chile
3 kuukautta sovelluksen käyttöä
14. helmikuu 2024

Checkout with facebook & Instagram is so premature that we might have to pull out. None of the basic settings like shipping is being synced. It just defaults to free shipping... meanwhile we're only a pick-up business.

Daily Deals
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Meta vastasi 16. helmikuu 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! If you need further assistance from us, please contact us here:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

22. joulukuu 2023

A couple of big issues we have are:

1: These sales automatically go through to our admin but if we need to update them, offer partial refunds or make any change even with an exchange we cannot. The entirety of the screens blocked out for us. This screws up reporting and just about every other aspect of the function.

2 - You all do not recognize back ordered products. So folks are ordering and not being told items are on back order. This is terrible for customer service and our overall brand.

3 - Bright side is that you all do a great Job selling, it just needs to be polished and easier for the back end admin.

Maroon Bell Outdoor®
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Meta vastasi 29. joulukuu 2023

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

12. kesäkuu 2024

nice

buy trend now
Pakistan
9 päivää sovelluksen käyttöä