Avis (7 974)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
7 juin 2023

Hey team
Unfortunately my website https://northline.online/ was blocked by your system as so my customers/followers are unable to shop or see my product/content in their facebook and instagram page.
the website follows facebook community standards and I hope your team will help me and unblock my website any time soon.
I will be waiting for your response,
Thankyou.

Northline
Inde
9 jours d’utilisation de l’application
Meta a répondu 14 juin 2023

Hi there,
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support]

21 août 2023

not support my store please check this problem please my shopify store meta not working why kindly help me

inworkzone.com
États-Unis
6 jours d’utilisation de l’application
Meta a répondu 25 août 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

24 novembre 2022

Why is it so difficult to figure out how to add the shop now button on my Instagram profile? I need helppp.

The Trainer that trades
États-Unis
6 jours d’utilisation de l’application
Meta a répondu 24 novembre 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

22 octobre 2023

why i cant finish the setup?

winninggadget
Israël
4 jours d’utilisation de l’application
Meta a répondu 27 octobre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

3 septembre 2023

Using Inventory Advanced and Collections to control products available on your Facebook or Instagram is full of defects. Previews will show all products in your Collections, but in the Facebook or Instagram app, only a subset or none of them will show on the app. Meta support hasn't been helpful, as it get passed around and troubleshooting context gets lost...practically have to start all over. Was hoping to increase sales by tagging posts with Products in my store, but this integration is defective and doesn't scale to high number of products and variants.

TIDAL
États-Unis
3 jours d’utilisation de l’application
Meta a répondu 5 septembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

We're sorry about the experience you've received from support. Please reach out here and we'll get this sorted out for you via the link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

8 novembre 2023

Hello , when i do the configuration i can t connect my facebook account and there s an error that said to try again later ,i m trying from days and on mobile and computers but it s not working ,i can I do ?

PixelPlay
Italie
2 jours d’utilisation de l’application
Meta a répondu 10 novembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

24 mars 2021

以前のショップで使用していた時はなかったのに、新しいショップでアプリをインストールしたら、勝手にMessengerが追加された。
商品の連携はしたいが、Messengerはいらない。
削除する方法を教えてくれ。

Geek Jack
Japon
Environ 19 heures d’utilisation de l’application
16 novembre 2020

it was a little challenging because it didnt immediately connect with my business accounts so i have to disconnect everything and start over.

Kidd's Pop Shop
États-Unis
Environ 17 heures d’utilisation de l’application
Meta a répondu 17 novembre 2020

Thank you for sharing your feedback. We work hard to ensure our merchants are getting the assistance they need to get the Facebook channel set up. I'll be following up via email to look into any issues you are currently facing to ensure you are getting the most out of the app. - Anna, Shopify Support

21 novembre 2020

I was going to replace the legacy interface to my Facebook shop but this created a new page, I have many existing followers but it would not connect to that page, If you start from scratch it would not be a problem. I also do not like that it appears to require sharing customer contact information, there should be a separate opt-in for customers, I don't want them bombarded by facebook.

Half Moon Stitchery
États-Unis
Environ une heure d’utilisation de l’application
Meta a répondu 23 novembre 2020

Thank you for sharing your feedback! I'd like to hear more about the issues you were experiencing while trying to connect your Facebook page. I'd also like the opportunity to discuss the required permissions the app needs in order to function. I will be in touch via email soon. - Anna, Shopify Support

22 septembre 2023

i cant avaible to check my busniness page , can you help me to go through out.

Unleash Gadget
Inde
Environ une heure d’utilisation de l’application
Meta a répondu 29 septembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support