Facebook & Instagram , 4 722 avis
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need to connect a facebook account in order to use this. so terrible the old way of connecting the pixel was so much better and easier. please change it back
This app have been helpful, I am still getting everything going. I enjoy setting up my online store and helping build my brand. I see great things happening soon.
Thank you for sharing your feedback and leaving a review. I'm glad to hear the process in setting up your store has been enjoyable, and I'd love to know if there is anything further you need support with. I'll be sending you a follow up email shortly to touch base. - Veena, Shopify Support
It was very quick and easy to use. It only took about 5 minutes for me to get everything i needed to get done done.
Thanks for sharing your feedback! I'm glad to hear you had an easy time! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
The setting was good. I hope it will grow my business well, I enjoyed this app. Thank you very much. ok
Thanks for letting us know how the Facebook app is working for you, we always like to hear about this. I'm going to send you an email to see how we can improve it more for you. Keep an eye on your inbox for that email. - Cíara, Shopify Support.
The app seems to be easy to handle but it is the business.facebook.com thats an nightmare. its a maze. But I hope it will get better.
Thank you for taking the time to leave a review. Glad to see you found the app easy to navigate. Merchant feedback is extremely important to us in order to improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback for the app. - Anna, Shopify Support
Using this app my Shop Tab does not appear on my Facebook Business page. So what's the use of having a Facebook shop if does not appear. Just saying...
Thank you for your review and sharing your feedback. I understand how important it is ensure the app is functioning properly so that you can sell products on Facebook. I’d like to look into this further for you and I will be in touch by email soon to ask for more details. - Anna, Shopify Support
Cannot get past the last step, continues to say that i'm already connected when i'm not. It's a real headache
Hi there,
My name is William from the Marketplaces support team at Shopify, thanks for taking the time to review our app. The error you are describing requires troubleshooting on an individual level so I'll reach out to discuss those details with you directly.
William | Marketplaces Support Specialist
Shopify
i hope this connects once and for all, ive been having trouble when sharing my link on Facebook , it says site under development while in reality its up and running
Thanks for taking the time to leave a review. As you know merchant feedback is very important to us. I'd like to hear more details on the issue you are encountering to see how I can help. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support
Sometimes it is difficult to access Facebook management from here, despite using the right password and user id
Thanks for sharing your feedback! I definitely understanding how that may be frustrating. If you're referring to the redirects to your Facebook Business Manager, any login session that you are directed to is not actually hosted by our platform. I've sent you an email to discuss this further and I hope to hear back from you soon. - Abdalla, Shopify Support
I just setup the app it was straight way but i have not used it yet. I will give feedback on performance later.
Thanks for letting us know how setting up the app was for you, I'm glad you were able to get it done! I'm going to send you an email to check in and see how things are going. - Cíara, Shopify Support