Avis (8 737)

Note globale
4,3
Nombre d’avis par note
  • 66 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
21 septembre 2020

Hopefully it'll get a little easier to use as time goes on

Charlie’s Choices
Canada
11 mois d’utilisation de l’application
Meta a répondu 22 septembre 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Modifié le 27 novembre 2020

My shopify store was disconnected from facebook even though I made no changes. I reconnected it. We'll see if it works now. Now I can't submit the review - keeps kicking me back to this screen. Ugh.

EcoLuxe Home
États-Unis
11 mois d’utilisation de l’application
Meta a répondu 30 novembre 2020

Thanks for sharing your feedback! I understand how that may be a frustrating experience! I'd love to look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

26 février 2021

i understand that shopify is using the facebook technology but i still find it a bit annoying. i wish there was less involvement with them but i get it nonetheless

HardGallery
États-Unis
10 mois d’utilisation de l’application
Meta a répondu 1 mars 2021

Thanks for sharing your feedback! I deeply understand and appreciate your frustration and where you're coming from. Shopify thrives on change, in all forms, and in order to assist our merchants with extending their reach, this collaboration was necessary. I'd be happy to share some resources with you to help springboard your efforts with the Facebook Channel! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

2 décembre 2020

Not too bad to use but it can be a bit confusing. Could be a bit more user friendly. Less info and more links for assistance without long paragraphs

M3 Designs by Mo
États-Unis
10 mois d’utilisation de l’application
Meta a répondu 3 décembre 2020

Thanks for sharing your feedback! I appreciate your honest, and candid thoughts! I'd love to hear more about your firsthand experience setting up the app. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

19 décembre 2023

hello!
facebook & instagram doing very well but add strategy is not well now as compare previous strategy please do some thing

Trendie Hub
États-Unis
10 mois d’utilisation de l’application
Meta a répondu 21 décembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Please contact our Business Support team via this link if you need further assistance:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

7 mars 2021

I'll know more later, Asked for review before trying. The stuff I've seen looks very promising. Looking forward to trying.

Highpoweredairguns
États-Unis
10 mois d’utilisation de l’application
Meta a répondu 8 mars 2021

Thank you for leaving your review. So happy to see you are looking forward to try our app! I want to ensure you are getting the most out of our app and also create a line of communication in case you have any follow up questions so I will be sending you an email soon. - Anna, Shopify Support

3 avril 2023

no puedo seguir con los paso ya que me dice que esas dos cuentas de face e instagram estan vinvuladas a otras anteriores

Rara Store Bcn
Espagne
10 mois d’utilisation de l’application
Meta a répondu 3 mai 2023

¡Hola!
Gracias por tomarse el tiempo para dejar una evaluación. Pedimos disculpas por las molestias causadas y nos gustaría ayudarlo con una solución. Comuníquese con nuestro equipo de Soporte comercial a través de este enlace para que podamos hacer un seguimiento con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Gracias,
[Metasoporte].

15 novembre 2020

I used this app to promote my shopify store products. I am expecting the results soon! Hopefully, it is going to be a successful campaign!

Vantage Street
Grèce
10 mois d’utilisation de l’application
Meta a répondu 16 novembre 2020

Thank you for leaving a review and sharing your experience. I am happy to see you are utilizing the Facebook Marketing feature. I understand how important it is to run successful marketing campaigns and I would love share some resources to help you with that! I'll be sending you an email shortly with more information. - Anna, Shopify Support

Modifié le 9 octobre 2020

Facebook ads are easy to set-up and efficient
But I dont like the way they bloque inapropriate ads without explaining the reasons.

IKEIMOD
Maroc
10 mois d’utilisation de l’application
Meta a répondu 13 octobre 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to personally look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Melvin, Shopify Support

17 octobre 2020

Seems easy enough to set up.. Have to see how beneficial it is now. But overall it appears to be ok for now.

Adina Rose
Royaume-Uni
10 mois d’utilisation de l’application
Meta a répondu 18 octobre 2020

Thank you for leaving a review and sharing your experience. I'd like to offer some additional information on how the app can be beneficial to your business so will be sending you an email shortly with some resources. - Veena, Shopify Support