Avis (8 424)
Affiner
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Par note
Very good and simple to use. We have integrated our Shopify store and everything could be easily done.
muy buna felicitaciones
¡Hola!
Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!
Gracias,
[Meta soporte].
Very good app, was able to push my products straight away to facebook marketplace which is great. Thank you!
This app is easy to use and set up. great job excited to sell on FB and Instagram. Highly recommend this app.
facebook commerce manager is fairly easy to use this as not been my first time setting this us it is difficult sometimes but this time when smooth for me thankfully
Super Helpful and easy to use. I would definitely recommend this app as it makes integrating facebook and all the tracking much easier
GREAT
Hi There!
Thank you for taking time to leave a review. We appreciate hearing from our customers!
Thank you,
Meta Support
Facebook/Instagram is one of the worst tools available. Endless errors and issues appear out of nowhere and the support team is absolutely awful. Orders placed through Meta have countless payment errors and I end up having to chase money from customers directly after product has been delivered because Meta arbitrarily cancels them and withholds the money. You'd think one of the biggest tech companies in the world could pull off super basic operations, but no.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
[Meta Support].
If I could leave a 0 or a -5 star review I would.
Dealing with Facebook is the worst customer experience I have ever had. They don't care about small business. If you have a difficult issue - which they cereate because of their stupid system and robots, they will pass you from pillar to post like a ping pong. It is unbelievable how bad their service is. None of the teams want to take responsibility for helping the ''customer'', they just keep passing .
Don't believe them when they say they are here to help. They are not!!
Hi There!
Thank you for taking the time to leave a review. We hope that your issue is now resolved. If you believe that your issue is still on-going, please let us know, by reaching out to support via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
You can contact our support team through this link, so we can ensure you have the best possible experience.
Thank you,
[Meta Support]
This suck so bad... facebook support team need help none of them knows what they are doing.. this app suck so bad... I used to love shopify but i am now thinking of another platform ... I am losing so much money with this app of facebook i ask for shopify help and i get a respond when im sleeping this suck ! ugh
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify