Facebook & Instagram , 4 689 avis

Note globale
3,8
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
  • 15 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
7 décembre 2023

Yayy!! Up and running!! :)

Chlora Bella
États-Unis
Plus d'un an d’utilisation de l’application
Meta a répondu 15 décembre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

16 décembre 2023

super intuitivo y estable

Kaylee's Luxury Boutique
États-Unis
2 mois d’utilisation de l’application
Meta a répondu 21 décembre 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

13 janvier 2024

Impossível de usar porque o Facebook cria todas as dificuldades possíveis e imagináveis para se criar uma conta na rede. Já bloquearam três tentativas minhas, mesmo confirmando a minha identidade. Vencido pelo cansaço, vou desinstalar.

Amélia Empório e Deli
Brésil
23 jours d’utilisation de l’application
Meta a répondu 26 janvier 2024

Olá!

Obrigado por reservar um tempo para deixar um comentário. Pedimos desculpas pelo transtorno causado e gostaria de ajudá-lo com uma resolução.

Entre em contato com nossa equipe de suporte comercial através deste link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram para que possamos pode entrar em contato com você diretamente e garantir que você tenha a melhor experiência possível.

Obrigado,
Meta-suporte

25 septembre 2023

All of a sudden late last week, we can no longer tag our products on Instagram (we can Facebook, but not instagram). Can figure out what changed, and having a horrible time, figuring out what happened and/or who to talk to about this issue.

Kindness and Joy Toys
États-Unis
Presque 5 ans d’utilisation de l’application
Meta a répondu 29 septembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

6 septembre 2023

After your app update, all previously connected accounts were logged out, and since then, I've been unable to log in. I keep encountering error codes, and the connection with Shopify and your app has been severed. It's still not synchronized, and it's affecting our sales. Please resolve this issue quickly.

Blooming KOCO
États-Unis
Presque 3 ans d’utilisation de l’application
Meta a répondu 15 septembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link, if you can include screenshots of the error(s) you're receiving that will be helpful for us to troubleshoot: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

3 novembre 2023

Absolute junk now. I run a brick & mortar store only (no shipping). My goal is to tag products in my feed, for in-store pickup. Meta's "Changes to Shops" forces the use of Checkout with Facebook or Instagram, which requires shipping. There is no support to sync Shopify's Local Pickup option, or have a catalog only shop to direct to my website for checkout. Guess I won't be spending advertising dollars for my shop.

MADE
États-Unis
3 mois d’utilisation de l’application
Meta a répondu 10 novembre 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,

1 août 2023

This app is free and it allows your customers to check out directly on Facebook and Instagram. I highly recommend it!

Ecopify
États-Unis
Presque 2 ans d’utilisation de l’application
Meta a répondu 18 août 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

19 juillet 2023

I am enjoying this app very much! I can run my ads and post daily automations! I love running my discounts on this app, they make it very easy.

Oh Em Gee Boutique
États-Unis
Plus de 3 ans d’utilisation de l’application
Meta a répondu 28 juillet 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

5 octobre 2023

No complaints love instagram shopping, just wish they would verify our instagram account after like 3 attempts

Drift House
États-Unis
Plus d'un an d’utilisation de l’application
Meta a répondu 13 octobre 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Feel free to get in touch with us here, if you're still awaiting verification:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

21 juillet 2023

These apps have kept me close to people and allowed me to express myself. It has also been a place to store my photos and videos so I can always go back when I want to look at them.

AnimalWorld
États-Unis
2 mois d’utilisation de l’application
Meta a répondu 28 juillet 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support