Facebook & Instagram , 4 686 avis
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These apps have kept me close to people and allowed me to express myself. It has also been a place to store my photos and videos so I can always go back when I want to look at them.
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Don’t understand why I can’t view my products on Instagram through this app
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easy to use
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Its great
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I live and operate my store from Nigeria. I don't know why up till now in 2023, I still cannot operate this sales channel just because of my country of residence. This has extremely limited my Shopify experience since I cannot connect Facebook or Instagram as a sales channel. Hopefully someday you get to trust and list my country so I can utilize this app.
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We apologize for the inconvenience caused and thank you for taking time to leave a review. Please contact our Business Support team via this link if you have any other questions regarding country eligibility:
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This app is very bad and a time suck. Once you get going, it is like you can't stop and the problems and connection/verification issues literally get worse the more you try to fix. I have been trying to get FB and IG shopping hooked up for over a year. Last week, I disconnected from shopify to start over. Now my catalog is completely disconnected and it wont allow me to reconnect. It is stating the asset is already connected and to go to my commerce manager. Commerce manager in one place is stating it is connected and in another that I have been rejected for the (who knows how many) times. I spend hours every week on this trying different things to connect and there is no one to contact and they do not message you back. It is frustrating, because I would really like to spend time elsewhere. I have an LLC and have been selling online for over 18 months with my website. I am still not authorized or verified on FB or IG. Do not waste your time on this and stick to your website and email list as much as you can.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
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Meta Support
Thank you
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Shopify-Facebook integration tools are trash, and when they break, you'll get locked out of the Facebook account permanently. Then, Facebook support won't even answer your requests, save some time, and your sanity, skip it.
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Please contact our Business Support team via this link:
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We can follow up with you directly and ensure you have the best possible experience.
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Meta Support
There are too many roundabout ways to set up payment methods, but all around its a pretty easy to use
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[Meta Support].
amazingly awesome
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