Avis (5 338)

Note globale
4
Nombre d’avis par note
  • 63 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
14 septembre 2020

This app can allow me to further my experience in the ecommerce world and help be grow my online business online professionally.

CrwnJewels Collection
Australie
Plus d'un an d’utilisation de l’application
9 septembre 2020

Great app. Veryyyyyyyyyyy helpful for user to promote products and reach new and old customers. Everyone should use

Jalure Jewelry
États-Unis
Environ 2 mois d’utilisation de l’application
1 décembre 2022

Frustrating ... I use to be able to post new items and run ads from Shopify. Now it says disconnected and I cannot add Meta posts to my marketing campaigns. Can we have the old app back?

The Passport Hustle
États-Unis
Environ 3 ans d’utilisation de l’application
Meta a répondu 2 décembre 2022

Hi there!

Steve from Meta here! Thank you for taking time to leave a review. I understand your frustration with the recent changes. If you would like to run campaigns on Facebook and Instagram, you will need to do so from Meta.

If you would like assistance with this and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,
Steve

3 novembre 2020

Very helpful tools. Easy to navigate for us beginner.
Hope you add more tools like these stuff......

Blackael
Philippines
Environ 2 mois d’utilisation de l’application
22 septembre 2020

It is very helpful and easy to set up, very recommend to apply this app to gain more sale for your store.

BoutiqueDeEveC
États-Unis
Plus d'un an d’utilisation de l’application
14 octobre 2021

Está aparecendo o erro: "Um problema técnico impediu o carregamento da página. Recarregue, visite outra página no Facebook ou tente novamente mais tarde." Com isso eu não consigo configurar o pixel na minha loja

Lynda Store
Brésil
Plus d'un an d’utilisation de l’application
10 août 2022

I’ve been trying to connect my Facebook account and instagram, but it keeps saying error. How am I able to get assistance since I can’t speak to a live agent.

Tluxe
États-Unis
Plus d'un an d’utilisation de l’application
Meta a répondu 11 août 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I understand you have been having trouble contacting our support team. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Charlotte | Shopify

8 octobre 2020

I am glad to use the Facebook channel app for my business. It was easy to setup and manage. I look forward to great results.

Pretty Couture
États-Unis
Environ 2 mois d’utilisation de l’application
24 septembre 2020

It helped get things set up which is nice. :) This wasn't available when I set up my previous store.

Free Range Gardener
États-Unis
Plus d'un an d’utilisation de l’application
4 juillet 2023

This app is very bad and a time suck. Once you get going, it is like you can't stop and the problems and connection/verification issues literally get worse the more you try to fix. I have been trying to get FB and IG shopping hooked up for over a year. Last week, I disconnected from shopify to start over. Now my catalog is completely disconnected and it wont allow me to reconnect. It is stating the asset is already connected and to go to my commerce manager. Commerce manager in one place is stating it is connected and in another that I have been rejected for the (who knows how many) times. I spend hours every week on this trying different things to connect and there is no one to contact and they do not message you back. It is frustrating, because I would really like to spend time elsewhere. I have an LLC and have been selling online for over 18 months with my website. I am still not authorized or verified on FB or IG. Do not waste your time on this and stick to your website and email list as much as you can.

Three B’s and a Pod Boutique
États-Unis
Plus d'un an d’utilisation de l’application
Meta a répondu 6 juillet 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support